Let's Chat: Leveraging Predictive Analytics for Citizen-Centric Service Delivery

Ima Okonny highlights the importance of predictive analytics in anticipating citizen needs by leveraging disaggregated data to identify service delivery gaps.

Let's Chat: Digital Transformation at the National Research Council

Joel Martin discusses the National Research Council's unique approach to digital transformation, exploring innovation across corporate services, government collaborations, and research.

Let's Chat: Collaborating for Accessible and Inclusive Government Services

Aaron Jaffery, Chief Product Officer and Architect for Benefits Delivery Modernization Programme from Service Canada emphasizes the importance of understanding citizens' needs through direct community engagement to deliver effective government …

Innovate South Australia 2025 Key Takeaways: Digital Services & IT Modernisation

Insights on digital transformation, cybersecurity resilience, service co-design, and IT modernisation driving the future of public sector services.

State of the Service Spotlight: South Australia Innovation 2025

Discover how South Australia’s public sector is tackling workforce shortages, budget constraints, and digital innovation gaps while balancing cybersecurity, collaboration, and technology adoption in its digital transformation journey.

Let's Chat: Insights From The First-Ever Chief Deputy of Innovation at the Department of Education

Must-watch for anyone interested in how technology and innovation are reshaping education, improving efficiency, and preparing students and educators for the future.

Public Sector Podcast: Uruguay’s Digital Transformation Journey

Explore Uruguay’s remarkable journey to becoming one of the top 25 countries in digital transformation

Public Sector Podcast: What's next for Georgia's Transformation Technology?

Shaping AI governance for digital government services, focusing on ethics, workforce training, and responsible adoption.