Interviews

Let's Chat: Driving Digital Transformation, Collaborative Leadership and Continuous Improvement at Georgia State University
Tom Wilner, Director of Enterprise Applications at Georgia State University, shares insights on how strategic alignment and process automation are not only driving innovation and streamlining workflows but also making …
27 Mar 2025
Interviews

Let's Chat: Driving Innovation: How Georgia DDS is Transforming Customer Service
In this engaging interview, Spencer Moore, Commissioner, Georgia Department of Driver Services (DDS) described how Georgia’s DDS approach to digital tools, self-service options, and operational excellence is delivering seamless customer …
27 Mar 2025
Interviews
Interviews

Let's Chat: Digital Transformation at the National Research Council
Joel Martin discusses the National Research Council's unique approach to digital transformation, exploring innovation across corporate services, government collaborations, and research.

11 Mar 2025
Interviews

Let's Chat: Collaborating for Accessible and Inclusive Government Services
Aaron Jaffery, Chief Product Officer and Architect for Benefits Delivery Modernization Programme from Service Canada emphasizes the importance of understanding citizens' needs through direct community engagement to deliver effective government …

10 Mar 2025