Digital Services and Customer Experience

Building trusted and inclusive digital government services for all

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Follow the Digital Government & CX Community and chat with peers and access insights on the future of accessible, inclusive digital governments.

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Members

Members
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to members

Key information

Follow the Digital Government & CX Community and chat with peers and access insights on the future of accessible, inclusive digital governments.

View community guidelines

Interviews

Let's Chat: Driving Digital Transformation, Collaborative Leadership and Continuous Improvement at Georgia State University

Tom Wilner, Director of Enterprise Applications at Georgia State University, shares insights on how strategic alignment and process automation are not only driving innovation and streamlining workflows but also making …
Jennifer Balon Jennifer Balon
Digital Services and Customer Experience
27 Mar 2025
Flag of United States
Interviews

Let's Chat: Driving Innovation: How Georgia DDS is Transforming Customer Service

In this engaging interview, Spencer Moore, Commissioner, Georgia Department of Driver Services (DDS) described how Georgia’s DDS approach to digital tools, self-service options, and operational excellence is delivering seamless customer …
Jennifer Balon Jennifer Balon
Digital Services and Customer Experience
27 Mar 2025
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Industry Trends

Innovating Policies to Drive Green Growth and Economic Resilience

Key takeaways on how Canada can align economic growth with climate action: Policy insights from BC's innovation leader
Jennifer Balon Jennifer Balon
Digital Services and Customer Experience
26 Mar 2025
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On Demand
Members-only insight

Envisioning the Future of Government Technology

California is proving that innovation, equity, and collaboration can transform government technology—one small step at a time.
Madeson Darcy Madeson Darcy
Digital Services and Customer Experience
Public Sector Network logo
19 Mar 2025
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On Demand

Driving Innovation: Uruguay Path to Digital Transformation

Uruguay proves that digital transformation is not about size—it’s about vision, people, and the relentless pursuit of better services for all.
Madeson Darcy Madeson Darcy
Digital Services and Customer Experience
Public Sector Network logo
19 Mar 2025 Global
On Demand
Members-only insight

Modernize and Optimize Government Services with AI-Powered Solutions

AI-powered solutions are revolutionizing government services, driving efficiency, enhancing citizen engagement, and ensuring secure, scalable operations for a future-ready public sector.
Madeson Darcy Madeson Darcy
Digital Services and Customer Experience
Public Sector Network logo
19 Mar 2025
Flag of United States

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showcase

Taking Healthcare Forever Forward

9 Apr 2025
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showcase

Government Innovation Showcase Virginia

9 Apr 2025
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webinar

Post-Budget Analysis: Shaping Government & Investment Priorities Before the Election

16 Apr 2025
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showcase

Government Innovation Showcase Ohio

13 May 2025
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showcase

Digital Leadership Day Victoria

27 May 2025
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showcase

Government Innovation Showcase Victoria

28 May 2025
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showcase

Local Government Focus Day Victoria

29 May 2025
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showcase

Digital Leadership Day Federal

3 Jun 2025
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showcase

Government Cybersecurity Showcase

4 Jun 2025
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showcase

Government Innovation Showcase Federal US

4 Jun 2025
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Public Sector Network is a private community for public sector & higher education professionals.

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