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Adaptive Data Architecture For Responsible & Safe AI Adoption in Government: Reflections & Learnings from 2023

There is an increasing interest, noise and hype around AI (Artificial Intelligence) and GAI (Generative AI) adoption in public sector. I attended several conferences in 2023, reviewed several reports, presented, exchanged and involved in several round tables and debates on this topic. This article presents key reflections and learnings from 2023 and proposes next steps for establishing the adaptive data architecture for the responsible and safe AI adoption in public sector.

Adaptive Data Architecture For Responsible & Safe AI Adoption in Government: Reflections & Learnings from 2023

Digital Government & CX

Global Top 50: Government Innovators 2023

In the 2023 Global Top 50 Government Innovators Report we spotlight 50 dedicated and passionate individuals who prioritise citizen centricity. Who strive for innovation in the design and delivery of quality public services. And who, through their work and candour, aim to improve public policy and rekindle public trust.

Global Top 50: Government Innovators 2023

Digital Government & CX

Insights from the Minister: How Accessibility, Security and Emerging Tech are Shaping NSW' Future

Digital.NSW 2023 Showcase

Hear from the The Hon. Jihad Dib, MP, Minister for Customer Service and Digital Government, Minister for Emergency Services, and Minister for Youth Justice New South Wales as he discusses upcoming digital government priorities across NSW.

Insights from the Minister: How Accessibility, Security and Emerging Tech are Shaping NSW' Future

Data & Analytics

Maintaining Social Cohesion with Government Service Equity

Digital.NSW 2023 Showcase

Social cohesion and trust are inextricably linked to how well a government delivers services to, and for, citizens. They're also a prerequisite for government progress. Sarah Cruickshank, Deputy Secretary at the NSW Department of Customer Service discusses strategies to ensure inclusive, accessible government services - whether digital or otherwise - for all to build social cohesion and strengthen trust.

Maintaining Social Cohesion with Government Service Equity

Digital Government & CX

Opportunities, Risks and Ethical Considerations of Emerging Tech in Gov

Digital.NSW 2023 Showcase

In this fireside chat Kate Harrington, Head of Strategic Digital Initiatives at Digital New South Wales, and David Inger, Chief Digital Officer at Revenue New South Wales explore the use of emerging technologies for government service delivery - including the transformative role of AI, metaverse and neurotechnology.

Opportunities, Risks and Ethical Considerations of Emerging Tech in Gov

Digital Government & CX

Bridging the Digital Divide: What’s Next for Leading Governments?

Digital.NSW 2023 Showcase

In this session, we will explore the latest findings from Adobe’s Government Digital Performance and Inclusion Indicator and the implications of the next wave of technology-driven change for key metrics driving digital government. John Mackenney, Practice Director - Digital Strategy Group APAC at Adobe discusses in more detail in this keynote session.

Bridging the Digital Divide: What’s Next for Leading Governments?

Digital Government & CX

How Government Can Harness Opportunities in a Time of Budget Repair

Digital.NSW 2023 Showcase

This presentation aims to shed light on strategies and approaches that individuals and organisations can adopt to capitalise on opportunities during lean economic times. From effective cost management and strategic resource allocation to leveraging technology and fostering creativity, this presentation will provide valuable insights and actionable tips for thriving amidst austerity. By understanding how to identify and seize opportunities even in times of constraint, government will be better equipped to steer their paths towards success and sustainability.

How Government Can Harness Opportunities in a Time of Budget Repair

Digital Government & CX

Creating Inclusive Digital Experiences: Addressing Accessibility and Equity

A panel of NSW Government leaders and change pioneers chat about the profound impact of accessibility on our daily lives and its significance in bridging the gap between disability and ability.

Creating Inclusive Digital Experiences: Addressing Accessibility and Equity

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