Q1 2025 Research Digest: Government’s Shift from “Emerging” to “Embedded” AI

How Public Sector Leaders Are Bridging the Gap Between AI Possibility and Responsible Practice

How to deliver better experiences and outcomes with continuous research

Continuous research can help ensure user needs and pain points are addressed throughout a project.

Creating a digital experience that supports changing needs

Co-designed in collaboration with Dementia Australia, the new digital ecosystem creates an empowering and supportive experience for people impacted by dementia.

Building organisational capacity for innovation

Queensland Government commissioned a series of innovation sprints to develop innovative strategic thinking capability across the organisation. This case study shares practical insights and learnings to help others thinking about …

Revolutionizing Healthcare: Inside Hamilton Health Sciences’ Cutting-Edge Redevelopment Projects

Exclusive Insights from Robert Hofmann Ahead of the Healthcare Innovation Showcase

Beyond Technology: Luke Halliday on Delivering Real Public Sector Impact

Discover how Luke Hallliday is balancing innovation with legacy systems by focusing on solving real problems, aligning with bigger goals, and making gradual improvements.

How ISO 42001 Sets the Global Standard for Responsible AI Management

ISO/IEC 42001, published in December 2023, is the international standard by ISO for managing AI systems, offering a comprehensive framework to guide organisations in the ethical, secure, and transparent development, …

AI and Predictive Analytics: Shaping Decisions Across Sectors

Exploring the balance between generative AI and predictive analytics, this write up highlights the transformative potential, ethical considerations, and practical applications in shaping data-driven decisions across the public sector.