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Heather Dailey's Insights
Digital Services and Customer Experience
Public Trust in Digital Government Canada
Current levels of public trust in the Canadian government, what is causing distrust, how the government is working to build it back.
Cyber Security and Risk Management
Smart Spending: Victoria’s Unified Cyber Buying Power
How the State’s Cyber Security and Resilience Will Shine
Cyber Security and Risk Management
South Australia – The Innovation State is Ramping Up Its Cyber Capabilities
How the State plans to build cyber resilience, a cyber-savvy community and a network to keep it all going.
Digital Services and Customer Experience
Reimagining Governance: The 2024 G7 Blueprint for Digital Transformation
A showcase of innovative approaches by G7 members and Ukraine to modernise public services and make governments more citizen-friendly.
Digital Services and Customer Experience
Public Trust – How Much Does the Australian Government Really Have?
A Look into How Trust is Measured, Built and Maintained
Workforce, Skills and Capability
Ramping up L&D in Government - The Future Looks Bright
Top Three Trends
IT Modernization and Cloud
Innovation State – Setting the Stage
South Australia's Progressive Partnership Strategy
Workforce, Skills and Capability
Equity in Education – Part 2
Laying Out How the Approach to Education Needs to Change
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