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INDUSTRY TRENDS BRONZE PARTNER CONTENT
Getting AI Under Control: The Case for Strong Governance and Management

Getting AI Under Control: The Case for Strong Governance and Management

Why organisations are moving beyond AI principles to practical governance, and how ISO/IEC 42001 helps embed accountable, auditable and risk-based AI management into day-to-day operations.

Laura Galindo Data, Analytics and AI
Intertek SAI Global logo
16 Feb 2026
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INDUSTRY TRENDS
Digital Infrastructure = Patient Care: The Right Story for the Right Audience

Digital Infrastructure = Patient Care: The Right Story for the Right Audience

Behind every great patient outcome is great digital infrastructure.

Tahleia Bishop General
9 Feb 2026
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INDUSTRY TRENDS
Session Recap: Designing for Everyone: Advancing Digital Inclusion

Session Recap: Designing for Everyone: Advancing Digital Inclusion

A session that moves beyond the interface to an analysis of digital inclusion, revealing that universal connectivity is merely the first layer in a complex stack requiring coordinated action on …

Jennifer Balon Digital Services and Customer Experience
8 Feb 2026
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INDUSTRY TRENDS
Session Recap: No Wrong Door: Building a Unified Experience for Citizens

Session Recap: No Wrong Door: Building a Unified Experience for Citizens

“No Wrong Door: Building a Unified Experience for Citizens” with Hayden Lansdell

Jennifer Balon Digital Services and Customer Experience
8 Feb 2026
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ON DEMAND
Designing for Everyone: Advancing Digital Inclusion

Designing for Everyone: Advancing Digital Inclusion

A keynote session for public servants on applying inclusive design principles to close the digital divide and create equitable digital experiences.

Jennifer Balon Digital Services and Customer Experience
7 Feb 2026
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ON DEMAND
No Wrong Door: Building a Unified Experience for Citizens

No Wrong Door: Building a Unified Experience for Citizens

A strategic vision for transforming public service delivery through a citizen-centric model that ensures trusted, inclusive, and connected experiences for all.

Jennifer Balon Digital Services and Customer Experience
7 Feb 2026
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INTERVIEWS
Let’s Chat: Driving Inclusive Digital Transformation in Government

Let’s Chat: Driving Inclusive Digital Transformation in Government

Gina Johar, SVP of Data and Knowledge Management from Infrastructure Ontario shares how equity, accessibility, and AI are central to her digital strategy

Kelly Zheng Digital Services and Customer Experience
5 Feb 2026
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INDUSTRY TRENDS
The Public Sector Podcast: From IM/IT Reform to Citizen-Centric Government: The Journey to Connected Services BC

The Public Sector Podcast: From IM/IT Reform to Citizen-Centric Government: The Journey to Connected Services BC

BC’s plan to deliver seamless, life-event-based public services by 2030.

Heather Dailey Digital Services and Customer Experience
27 Jan 2026
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