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The Rule of Data: Lessons from Pennsylvania on Building Digital Equity and Trust

Research Innovation Council USA Brief | Vol.03 | Pennsylvania State Government | Harrisburg University

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Patrick Joy 6 February 2025
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This brief explores Pennsylvania's Longitudinal Data System and NSW’s Digital Restart Fund, highlighting strategies for integrating data, ensuring equity, and fostering trust in public services. It examines actionable intelligence, inclusive service delivery, and AI assurance frameworks to modernize governance, enhance efficiency, and deliver citizen-centric, equitable, and trustworthy public sector solutions.

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Digital Services and Customer Experience
IT Modernization and Cloud
Workforce, Skills and Capability
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United States United States

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Patrick Joy Head of Research and Advisory, Public Sector Network

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