Five Digital Government Initiatives to Boost Productivity

The GX5 Research Brief summarizes insights from roundtable discussions held across Australia and New Zealand in late 2024. Bringing together 97 government leaders, 23 academics, and 27 industry experts, the brief introduces the GX5 framework—a transformative strategy for driving productivity through digital transformation. Key focus areas include digital identity, streamlined public services, and citizen-centric innovation. Addressing systemic challenges such as cultural resistance, data silos, and funding gaps, the document outlines actionable solutions, including agile procurement, inclusive design, and cross-sector collaboration. This research serves as a blueprint for modernizing government operations and fostering economic sustainability in developed nations.