Trustworthy, Inclusive & Intelligent: Understanding NSW Government Priorities in 2024

Governments are not just institutions; they are custodians entrusted with the responsibility of steering communities toward progress, safeguarding their interests, and fostering an environment where every voice is heard and valued.

The year 2024 heralds a new phase in the roadmap of governance, where the New South Wales (NSW) Government is resolutely focused on principles that epitomise a modern, responsive, and forward-thinking approach. The coming years are the ideal time for the government to push through its efforts toward a smarter and digital-friendly environment and community.

Striving toward a digital-friendly environment involves a lot of automation and data gathering. Data can be considered the lifeblood of the digital era, but it also causes risks like privacy concerns and security threats. With recent instances of data breaches in Australia – or even in NSW alone –  one of the government’s main focuses is regaining the public’s trust.

From 2024 onwards, NSW will focus on its four big priorities: Inclusion, Cyber, AI, and Innovation. They claim that if these four aspects were gotten right, it would open up the doors to everything else.

While the government is actively working on pursuing these priorities, they recognise that they cannot do this alone. They seek the cooperation of all departments, and specially the people of NSW. True transformation is difficult, but NSW is determined to regain people’s confidence, deliver exceptional citizen experiences, promote inclusivity, and intelligently automate.

Continue reading the State-Wide Snap Shot Report, bought to you by Qlik to learn more about: 

1. Overcoming Money Matters - with automation and operational excellence

2. Security & Trust - steps to rekindle citizen trust

3. Making the Future Smarter - striving for data-led decision making