In this session, Christina Dentzien, Executive Director of Registries Modernization at the Ministry of Service Alberta and Red Tape Reduction, discusses the transition towards a service-oriented mindset in government. She highlights how Service Alberta is collaborating with citizens, companies, and various program areas to modernize Alberta’s registries. By shifting focus from rigid structures to a more service-centered approach, the government is creating systems that are proactive, forward-thinking, and built for long-term success. Learn about the innovative steps being taken to enhance government services and ensure they meet the evolving needs of Albertans.
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