Digital Identity and Payments: Synergies for Enhancing Public Services and Economic Opportunity

Enhancing public services with digital IDs and payments

Author avatar
Huining Zeng 12 February 2025
Digital Identity and Payments: Synergies for Enhancing Public Services and Economic Opportunity

Public digital IDs can help governments enhance access, user experience, security and interoperability for a broad array of services by providing a standard authentication method for digital interactions.


This study from Visa examines the foundational role that digital IDs can play in government digital transformation strategies — and how digital payments can help accelerate their adoption and use by providing a common and recurring use case.  


The report explores: 

— How digital IDs can enable inclusive access to public services and the digital economy 

— Why building trust and familiarity among constituents is key

— The strong synergies between public digital IDs and digital payments

Communities
Digital Services and Customer Experience
Regions
Australia Australia

Published by

Huining Zeng Visa Government Solutions Analyst

About our partner

Visa

Visa is a world leader in digital payments, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive. We believe that economies that include everyone everywhere, uplift everyone everywhere and see access as foundational to the future of money movement.For over 60 years, Visa has worked with governments at all levels, helping them to work more efficiently, effectively, and transparently.  Working through our partner network of financial institutions worldwide, Visa provides solutions for government including payment acceptance for enhanced public revenue collection, digital disbursement programs to send money quickly and securely to people and businesses, commercial payment solutions for government purchasing and expenses, and data solutions to help governments make more timely and informed decisions.Please visit our Visa Government Solutions: 

Learn more