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Industry Trends

New Zealand’s Service Modernisation Roadmap: A Unified Approach to Digital Government

Learn more about this crucial step toward modernising service delivery, improving productivity, and ensuring a more citizen-centric approach.
Heather Dailey Heather Dailey
Digital Services and Customer Experience
Public Sector Network logo
4 Mar 2025
Flag of New Zealand
Industry Trends

Public Sector Podcast: Quality & Speed - Bias for Action

How to find the right balance between quality and speed when it comes to successful customer service delivery.
Heather Dailey Heather Dailey
Digital Services and Customer Experience
Public Sector Network logo
9 Feb 2025
Flag of New Zealand
Whitepapers & Reports

Harnessing Responsible AI: Collaborative Pathways for NZ Public Sector Innovation

Research Innovation Council ANZ Brief | Vol.12 | New Zealand Central Government | Victoria University of Wellington
Patrick Joy Patrick Joy
Data, Analytics and AI
2 Feb 2025
Flag of New Zealand
Whitepapers & Reports
Members-only insight

Blending Tradition and Technology in NZ to Create Inclusive Digital Futures

Research Innovation Council ANZ Brief | Vol.06 | New Zealand Government | Victoria University of Wellington
Patrick Joy Patrick Joy
Digital Services and Customer Experience
23 Jan 2025
Flag of New Zealand
Industry Trends

Digital Accessibility Policies and Practices for PDF Forms | New Zealand National Report

This report analyses New Zealand Central Government digital accessibility policies, highlighting the shift from PDF to HTML forms to enhance inclusivity and meet accessibility standards.
Patrick Joy Patrick Joy
Digital Services and Customer Experience
14 Nov 2024
Flag of New Zealand
Industry Trends

Kiwis’ Commitment to Adaptation Now & for the Future

New Zealand’s Key Growth Drivers
Heather Dailey Heather Dailey
IT Modernization and Cloud
Public Sector Network logo
13 Oct 2024
Flag of New Zealand
Industry Trends

Cyber-Savvy New Zealand

The How-Tos for Creating a Cyber Aware Culture
Heather Dailey Heather Dailey
Cyber Security and Risk Management
Public Sector Network logo
30 Sep 2024
Flag of New Zealand
Whitepapers & Reports
Members-only insight

State of the New Zealand Innovation System: How Government, Industry & Academia Connect Innovation

Unveiling game-changers in research-driven digital government modernisation
Patrick Joy Patrick Joy
General
18 Sep 2024
Flag of New Zealand

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