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AI for public servants: Using AI agents

AI for public servants: Using AI agents

Daniel Roelink (Director Office for AI, Digital NSW) on the role of AI agents and how NSW Government agencies can use these systems safely and responsibly.

Catrin Shaw Data, Analytics and AI
15 Dec 2025
Flag of Australia
ON DEMAND
Digital NSW 2025: International keynote: Striking the balance between risk and tech innovation by David Shanks

Digital NSW 2025: International keynote: Striking the balance between risk and tech innovation by David Shanks

David Shanks, Deputy Commissioner for Enterprise & Integrity Services at Inland Revenue New Zealand, challenged the room to confront a fundamental question: Can the public sector harness AI’s potential without …

Marianne Zamoras Digital Services and Customer Experience
11 Dec 2025
Flag of Australia
ON DEMAND
Digital NSW 2025: Practical next steps to delivering on 2026 priorities with Laura Christie

Digital NSW 2025: Practical next steps to delivering on 2026 priorities with Laura Christie

Coming off the back of powerful discussions on accessibility, Christie reinforced a simple truth: “Technology is about people — and everyone must be able to participate confidently in a digital …

Marianne Zamoras Digital Services and Customer Experience
11 Dec 2025
Flag of Australia
ON DEMAND
Digital NSW 2025: The Agentic Government: Re-Imagining an Inclusive Future for Public Service

Digital NSW 2025: The Agentic Government: Re-Imagining an Inclusive Future for Public Service

See how the Public Sector is rewriting the possibilities, where service is instant, staff aren't buried in admin, and innovation moves at mission speed.

Marianne Zamoras Digital Services and Customer Experience
11 Dec 2025
Flag of Australia
CASE STUDIES PARTNER CONTENT
More than a journey map - How service design can help your organization

More than a journey map - How service design can help your organization

Enabling the future of digital work and collaboration at BC Gov

Amelia Guimarin Digital Services and Customer Experience
Spatial Research + Design logo
11 Dec 2025
Global
ON DEMAND
Digital NSW 2025: National threat briefing: Digital security for maximum impact with Lt. McGuinness

Digital NSW 2025: National threat briefing: Digital security for maximum impact with Lt. McGuinness

A Whole-of-Nation Cyber Mission: Inside Lt. Gen. Michelle McGuinness’ Keynote on Australia’s Cyber Future

Marianne Zamoras Cyber Security and Risk Management
11 Dec 2025
Flag of Australia
ON DEMAND
Digital NSW 2025: Interstate Panel: Accelerating Digital and Data Capabilities Across Australia

Digital NSW 2025: Interstate Panel: Accelerating Digital and Data Capabilities Across Australia

The discussion with Poole, Hickin, and Christie provided valuable insights into how governments are preparing for a digital future, with a focus on leadership, data governance, and citizen-centric innovation.

Marianne Zamoras General
11 Dec 2025
Flag of Australia
INDUSTRY TRENDS
5 questions states should ask as they apply AI

5 questions states should ask as they apply AI

A strategic guide outlining five critical questions for states to consider when integrating AI into health and human services.

Jeff Reid Data, Analytics and AI
11 Dec 2025
Global

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