Canada and Australia have significant ambitions in digital government and data sharing. As part of making the decision to enter the Canadian market the Australian digital services company Link Digital has studied the approaches of both governments to understand how to best use our local experience to add value in the Canadian context. The following article looks at commonalities and differences between Australia and Canada in areas such as government service delivery, data sharing, privacy and trust, and digital workforce development and recruitment.
The worldwide calls for the modernization and digital transformation of the public service not only persist, but grow. In response, many governments are gradually changing their culture, adopting new processes, and creating specialized units all in an effort to embrace digital. These endeavours have been examined in detail by the other case studies in this series; the nature of public sector digital work, the challenges and opportunities of digital transformation, and key lessons learned from the successes and failures in advancing digital government. This case study complements that research while focusing on the recruitment and retention of digital talent in …
Michael Dart, the Executive General Manager - Customer, takes the helm of steering customer-centric endeavours at Energy Queensland. Michael shares details of how Energy Queensland is harnessing customer feedback to build trust, inform decision making and overcome barriers, as well as delving into how customer, government and community priorities are shaping future projects.
Technology for learning team supports schools in leveraging innovative technology to drive student engagement and learning. Hear from Joachim Cohen, Schools Technology Innovation Lead at the NSW Department of Education - an innovative educational lead, on how schools are leveraging this technology to create authentic and engaging learning opportunities.
The world these days is changing at an unprecedented pace and large, established organizations are sometimes having trouble keeping up. Some realize this and embark on transformation journeys, whilst almost weekly or monthly there are stories about all sorts of businesses either going under or changing their focus and entire business models just to stay afloat. One of the large Canadian companies that has recently embarked on a transformation journey is Saskatchewan Government Insurance.
Municipalities across the world aim to provide the best services they can to their residents, and most of them do this with limited resources but with great passion and drive. Across Canada, like across most countries, each municipality wants to ensure that are well equipped with the latest technologies, and that they have the opportunities to continually improve. This is as true at the City of Calgary as it is anywhere.
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