Case Studies

Case Study: Utilising the Voice of the Customer to Prioritise Digital Initiatives at Shared Health Manitoba
Learn how Shared Health Manitoba aims to create a more connected and efficient healthcare system by strengthening digital infrastructure.

19 Mar 2025
Case Studies
Members-only insight
Case Studies
Case Studies

Case Study: Democratising Analytics for Enhanced Efficiencies at the Victorian Department of Transport
How the Victorian Department of Transport and Planning (DOTP) is responding to the pressing need to modernise how transport data is collected, accessed, and used by stakeholders

27 Feb 2025
Case Studies
Gold
Partner Content

How AI can be used in a sensitive area to help people express their needs
This article explores how we can safely use AI to address digital and health literacy barriers, helping people access information and support using natural language.
Gold
Partner Content

25 Feb 2025
Case Studies
Partner Content

How Smart Councils Use Digital Payment Plans to Proactively Manage Arrears | Best Practice Guide
This guide outlines the best practices for councils to enhance their payment management strategies taking inspiration from City of Greater Dandenong
Partner Content

18 Feb 2025