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Digital Services and Customer Experience
Partner Content
Innovation Through Government Experimentation
Embracing global trends, most Canadian government departments have been using innovation labs to apply an experimental approach to making policies, processes and products. Here's what it means for your department.
General
Partner Content
Enhancing Records Management for North Sydney Council
Recordkeeping Innovation assessed North Sydney Council's records management to identify compliance gaps and create a strategic roadmap for improvements.
Data, Analytics and AI
Case Study: AI Implementation in the Government of Estonia
Estonia's government leverages artificial intelligence to enhance public services, streamline operations, and improve citizen engagement, setting a benchmark for digital governance.
Cyber Security and Risk Management
Public Sector Podcast: Cyber Security and the Public Sector - Safeguarding Public Trust in the Digital Age
Fostering digital resiliency through effective strategies, cultivating a robust culture of cybersecurity, and leveraging collaboration to enhance overall security measures with Daniela Spagnolo and David Langille.
Cyber Security and Risk Management
Bronze Partner Content
Case Study: Protecting Research Data in Higher Education
Learn all about how this tier 1 research institution reduced the risk of supply chain breaches from its expansive attack surface
Digital Services and Customer Experience
Public Sector Podcast: A case study in inclusive development
How Queensland’s digital journey delivers a blueprint in inclusive growth that benefits all citizens
Digital Services and Customer Experience
Public Sector Podcast: A case study in turning a crisis into an opportunity for digital servicing
Innovate VIC
Transforming legacy systems, service delivery and UX with the Magistrates’ Court of Victoria
General
Partner Content
Case Studies in Public Sector Impact: Delivering Meaningful Outcomes with Limited Resources
Operational Excellence Roadshow
This article looks at four case studies of public organisations that have delivered better citizen outcomes within a highly resource-constrained environment.
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