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Case Studies

Case Study: The Intelligent Automation Transformation that Saved Alberta Health Services 200 Years of Work

How automation succeeded in saving time and transforming operations for the AHS
Heather Dailey Heather Dailey
IT Modernization and Cloud
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31 Mar 2025
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Case Studies

Case Study: Utilising the Voice of the Customer to Prioritise Digital Initiatives at Shared Health Manitoba

Learn how Shared Health Manitoba aims to create a more connected and efficient healthcare system by strengthening digital infrastructure.
Heather Dailey Heather Dailey
Digital Services and Customer Experience
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19 Mar 2025
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Case Studies

Case Study: WA Department of Health’s Synthetic Data Innovation Project

Learn about the state's bold new approach to overcoming the traditional challenges of health data usage.
Heather Dailey Heather Dailey
Data, Analytics and AI
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18 Mar 2025
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Case Studies
Members-only insight

Charting the Course for Future Cities

Learn how building resilient, inclusive, and sustainable cities requires innovative technology, strong partnerships, effective communication, and a focus on fostering community in the face of rapid urbanization.
Madeson Darcy Madeson Darcy
General
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14 Mar 2025
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Case Studies

Case Study: Delivering a $14 Billion Healthcare Infrastructure Pipeline in Queensland

Get an inside look into Health Infrastructure Queensland (HIQ) and its monumental plans to deliver equitable, high-quality healthcare across the state.
Heather Dailey Heather Dailey
IT Modernization and Cloud
Public Sector Network logo
3 Mar 2025
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Case Studies

Case Study: Democratising Analytics for Enhanced Efficiencies at the Victorian Department of Transport

How the Victorian Department of Transport and Planning (DOTP) is responding to the pressing need to modernise how transport data is collected, accessed, and used by stakeholders
Heather Dailey Heather Dailey
Data, Analytics and AI
Public Sector Network logo
27 Feb 2025
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Case Studies
Gold Partner Content

How AI can be used in a sensitive area to help people express their needs

This article explores how we can safely use AI to address digital and health literacy barriers, helping people access information and support using natural language.
Alana Toohey Alana Toohey
Digital Services and Customer Experience
Gold Partner Content
Liquid logo
25 Feb 2025
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Case Studies
Partner Content

How Smart Councils Use Digital Payment Plans to Proactively Manage Arrears | Best Practice Guide

This guide outlines the best practices for councils to enhance their payment management strategies taking inspiration from City of Greater Dandenong
Harshita Sood Harshita Sood
Digital Services and Customer Experience
Partner Content
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18 Feb 2025
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