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Kelly Zheng's Insights

Technology & Transformation

Let's Chat: Unified Technology Platforms & Digital Transformation

Public Sector Innovation Show Alberta

At our Public Sector Innovation Show Alberta 2023, we caught up with Owen Cook, Director Regulatory Transformation, from Environment and Protected Areas – Regulatory Assurance Division

Let's Chat: Unified Technology Platforms & Digital Transformation

Digital Government & CX

Let's Chat: Digital Disruptors: Clearing the Path to Seamless Transformation

Public Sector Innovation Show Federal

Erica Vezeau, Director General, Digital Academy, from the Canada School of Public Service uncovers common hurdles that hinder digital transformation and explores effective approaches to overcome them.

Let's Chat: Digital Disruptors: Clearing the Path to Seamless Transformation

Data & Analytics

Government Strategies for Secure Data and Innovative Service Implementation

Public Sector Innovation Show British Columbia

Mary LaBoucane, the Executive Director, Information Management Innovation, Corporate Information Records Management Office, from the Government of British Columbia addressed citizens' data privacy concerns amid government partnerships with third parties. It emphasizes the need for thorough assessments to update policies and legislation for secure data and improved services.

Government Strategies for Secure Data and Innovative Service Implementation

Digital Government & CX

Let's Talk Digital-Centric Culture: A Q&A with Nancy Norris, Senior Director, ESG & Digital Trust from BC Ministry of Energy, Mines and Low Carbon Innovation

After Digital Government & CX Roadshow, we had the opportunity to chat with Nancy Norris, the Senior Director, ESG & Digital Trust from, BC Ministry of Energy, Mines and Low Carbon Innovation about her insights on digital-centric culture.

Let's Talk Digital-Centric Culture: A Q&A with Nancy Norris, Senior Director, ESG & Digital Trust from BC Ministry of Energy, Mines and Low Carbon Innovation

Digital Government & CX

Let's Talk Client-Centric Service Delivery: A Q&A with Mike Palmer, Chief Information Officer from City of Victoria

At our recent Digital Government & CX Roadshow 2023, Mike Palmer, the Chief Information Officer from City of Victoria shared his insights on Client-Centric Service Delivery.

Let's Talk Client-Centric Service Delivery: A Q&A with Mike Palmer, Chief Information Officer from City of Victoria

Health & Human Services

Healthcare Infrastructure Conference - Post Event Report

Healthcare Infrastructure Showcase Canada

This report includes polls from the audience, names of organizations and people that were at the event, and more

Healthcare Infrastructure Conference - Post Event Report

Digital Government & CX

Let's Talk Data Literacy: A Q&A with Sylvain Belanger, Executive Director and Chief Information Officer at Treasury Board of Canada Secretariat

The interview with Sylvain Belanger, Executive Director and Chief Information Officer at the Treasury Board of Canada Secretariat, explores the importance of data literacy. Belanger emphasizes the need for public sector employees to be proficient in data literacy to make informed decisions. He discusses the challenges in promoting data literacy and highlights the role of leadership in fostering a data-driven culture within government organizations.

Let's Talk Data Literacy: A Q&A with Sylvain Belanger, Executive Director and Chief Information Officer at Treasury Board of Canada Secretariat

Digital Government & CX

Building Trust and Transparency Through Innovative Citizen Engagement

Public Sector Innovation Show - Ontario

In this Government Keynote address, we hear insights from Michelle E. Diemnuele, Secretary of the Cabinet, Head of the Ontario Public Service, her reflections on innovation in general and the existing misconceptions around the lack of innovation in the public sector compared to the private sector. Michelle delves into how to understand and deploy innovation and she highlights that the best innovation will never meet its full value without a change in strategy and a focus on change management.

Building Trust and Transparency Through Innovative Citizen Engagement

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