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Public Sector Network's Insights
National Security & Public Safety
Modern Data Analytics Technology Empowering Communities at York Regional Police
Police Innovation Showcase 2023 Canada
Greg Stanisci, the Senior Manager of Business Intelligence and Data Analytics at York Regional Police in Ontario, highlights how their 'Community Safety Data Portal' fosters transparency by empowering the community with accessible crime data and interactive tools for crime prevention and community engagement.
National Security & Public Safety
Driving Change and Innovation by Empowering Officers
Suelyn Knight, Executive National Advisor for Race-Based Data Collection at the Royal Canadian Mounted Police, and Taylor Sayers, Director of Corporate Services at UCCM Anishnaabe Police, emphasize the importance of community welfare, engagement, and effective communication in modern policing. They highlight the need for police officers to be involved in community matters beyond law enforcement and the significance of leadership in fostering positive cultural changes within police organizations.
Operational & Process Excellence
Mastering a More Seamless Operation
In this GovTalk panel discussion we hear from Government leaders on how to power collaboration and sync the whole organisation. Our leaders map the friction points and align investment to what will create the most value as well as assess technology and process requirements to best enhance public service culture.
Digital Government & CX
The People Piece - Building Capability in Digital Professions
In this Fireside Chat session, we hear from Jody Grima, Chief People Officer, Department of Customer Service and Chris Lamb, Deputy Commissioner, NSW Public Service Commission on building capability in the digital profession. The Government leaders discuss key practical requirements to progress a successful skills agenda and how to create enthusiastic employees through understanding and meeting desires.
Digital Government & CX
Transforming Frontline Public Service and CX
In this Fireside Chat, SMDR Rohan Smith, Australian Federal Police and Ken MacDonald, Public Sector Lead, ANZ, Smart Communications, discuss how to transform frontline public service and customer experience through digital innovation.
Digital Government & CX
Delivery of the Next Phase of Citizen Services
In this Gov Talks session, we hear from Dan Bowes, Executive Director, Customer Service - Taxes and Grants, Revenue NSW, Melinda Smith, Chief Service Delivery Officer, ATO, and Francois Rizk, Head Public Sector, Newgen Software on exploring new requirements, challenges and opportunities for the delivery of the next phase of citizen services.
Digital Government & CX
Ministerial Address: Delivering Future-Focused & Citizen-Centric Services Together
In this Ministerial Address we hear from the Hon. Jihad Dib, Minister for Customer Service and Digital Government to begin and set the tone for the day.
Technology & Transformation
How Innovative Platforms Can Drive Productivity & Agility
In this Partner Perspective session, Richard Davies, Director Digital Transformation, OutSystems and Domenic Richiera, Senior Director Business Systems, ACT Revenue Office, discuss the right platforms for agility, product and focus and how to drive efficiency and re-usability benefits in small teams. As well, the leaders discuss how to improve security posture and achieve cost benefits with a shared security model.
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