The interview with Wendy MacDermott, the Chief Experience Officer Department of Social Development of the Government of New Brunswick, discusses the Department of Social Development's digital overhaul initiatives, highlighting direct user engagement in New Brunswick's government services' creation and refinement.
Interested in hearing more from Wendy? Check out our upcoming Digital Government & CX Roadshow
Recommendations
Government 3.0 Is an Organisational Problem, Not a Technology One
More than a journey map - How service design can help your organization
Tips from Figma for making your site more accessible
Progress on the Digital Government Strategic Plan: Advancing Wave 3 Goals
