eXpected registrations IN 2024
inspiring speakers
CASE STUDIES
What’s In Store for 2024
The COVID-19 pandemic reshaped how Canadians work, shop, learn, and engage with the government. A digital transformation has taken center stage. Canadians now expect and require user-friendly digital options that are accessible and convenient. In response, the government of Canada is actively leveraging digital technologies to deliver enhanced programs and services. By embracing this transformation, the government aims to make interactions with the Government of Canada seamless and hassle-free for Canadians, meeting their needs and preferences in the digital era.
The Digital Government & CX Road Show galvanizes senior government technology executives to explore and discuss how to advance the goal of improving citizen experiences with digital government services while ensuring that they are accessible, reliable, convenient, and secure.
Who Should Attend
Chiefs, Directors, and Heads of
Information/Technology
Corporate Services
Citizen Experience & Services
Digital Transformation
Service Innovation
Business Delivery
Service Delivery
Digital Experience
Benefits of Attending
Examine the new digital era to deliver services to citizens at unprecedented speed and convenience
Explore how to develop client-centric service delivery that citizens can access 24 hours a day, 7-days a week
Build a data-enabled digital government to support service delivery and decision making
Identify the digital CX strategies in government and emerging trends and future opportunities for successful digital transformation
What Your Peers Had To Say
Today’s event was well produced with a great agenda and moderation.
Digital ID & Authentication Council of Canada (DIACC)
Sneak Peek the 2023 Speaker Panel
Hon. Todd J. McCarthy
Minister of Public and Business Service Delivery
Ontario Government
Alex Coleman
Chief Information Officer, Assistant Minister
Children, Youth, Social Services, I & IT Cluster
John Roberts
Assistant Deputy Minister, Privacy, Archives, Digital, and Data
Government of Ontario, Public & Business Service Delivery
Marco Palermo
Deputy Chief Technology Officer, Technology Standardization and Delivery
City of Toronto
Steve Brar
Executive Vice President, Chief Technology Officer, and Chief Information Officer, Payments
Metrolinx
Ali Carden
Principal, Global Practice Director, Products and Platforms
GHD Digital
Gerard Gooch
Head of Consumer Experience-Americas
Fujitsu
Steve Witt
Director Public Sector
Nintex
Anna Leon
Partner, Technology Advisory, Digital Strategy & Transformation
KPMG
Wendy Cukier
Founder, Diversity Institute
Toronto Metropolitan University
Mike Downs
Executive Director Service Design and Delivery
Department of Cyber Security and Digital Solutions
John Kenney
Director Digital Governance
Department of Cyber Security and Digital Solutions
Scott McKenna
Chief Information Officer
Nova Scotia Health & IWK Health
Derrick Whalen
Director Information & Technology Services
Port of Halifax
Claudia Cyr
Vertical Lead, Government Samsung Canada
Samsung
David James
Deputy Minister of Technology and Innovation
Government of Alberta
Gene Smith
Assistant Deputy Minister and Chief Digital Officer-Digital Design and Delivery Division
Government of Alberta
Kim Wieringa
Assistant Deputy Minister, Health Information Systems Division and Chief Information Officer
Alberta Health
Gaetano Mazzuca
Chief Information Officer
City of Red Deer
Ahmed Al-Awah
Chief Technology Officer
United Nations Economic & Social Commission for Western Asia
Gerard Gooch
Head of Consumer Experience-Americas
Fujitsu
Alex MacLennan
Assistant Deputy Minister and Chief Technology Officer, Enterprise Services, Office of the Chief Information Officer
Citizens’ Service
Nancy Norris
Senior Director, ESG & Digital Trust
BC Ministry of Energy, Mines and Low Carbon Innovation
Mike Palmer
Chief Information Officer
City of Victoria
Bill Devey
Chief Technology Officer & Executive Director, Business Delivery
Natural Resources Information & Digital Services
Mark Wyse
Business Consulting Director
Fujitsu
Alex Mendelev
Solutions Architect, Canadian Public Sector
Google
Sylvain Belanger
Executive Director and Chief Information Officer
Treasury Board of Canada Secretariat
Robyn Hulan
Chief Transformation Officer
Royal Canadian Mounted Police
Anthony Sheehan
Chief Digital Officer
Courts Administration Service
Aissatou Bella Barry
Chief Digital Officer and Information Systems
Agence Nationale de Lutte contre la Corruption
Matt Davies
Chief Technology Officer
Shared Services Canada
Francois Sarrazin
Deputy Chief Information Officer
Department of Finance Canada
Isabelle Tanguay
Chief Information Officer and Director General
Department of Finance Canada
Mohamed Frendi
Executive Director, Strategic Advisor to CIO
Department of National Defence
Aaron Jaffery
Director General for Service Experience Design and Delivery, Benefits Delivery Modernization Programme
Service Canada
Rob Dunlap
Partner and Generative AI Consulting Practice Leader
IBM Canada
Ian Gallway
Client Partner at IBM Consulting
IBM Canada
Claudia Cyr
Vertical Lead, Government Samsung Canada
Samsung
Discussing the Most Current Topics
#Digital Citizen Experiences
#Omnichannel Engagement
#Cloud Migration
#Service Delivery
#IT Infrastructure
#Data Governance
#Digital Security
#Workforce Development
Registration
LIVE PRESENTATIONS
Hear from public sector leaders about the latest trends and explore how to instantly apply these insights and gain unique perspectives
NETWORKING
An opportunity to engage with your peers from across the state in dedicated networking sessions, interactive roundtable discussions and meal breaks
TECHNOLOGY SOLUTIONS
Hear from leading solutions providers in the government space as they explore key technologies to improve citizen services
ON-DEMAND
Receive on-demand access to session content on the complimentary Public Sector Network social learning platform
2023 Event Partners
The speakers provided timely and relevant information regarding digital transformation in government. Things I can take back into my role in Government.
– Government of Alberta
Interested In Learning More?
