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Data & Analytics

The Role of Data and Digital Policies in Service Delivery and Building Trust in Government

Canada and Australia have significant ambitions in digital government and data sharing. As part of making the decision to enter the Canadian market the Australian digital services company Link Digital has studied the approaches of both governments to understand how to best use our local experience to add value in the Canadian context. The following article looks at commonalities and differences between Australia and Canada in areas such as government service delivery, data sharing, privacy and trust, and digital workforce development and recruitment.

The Role of Data and Digital Policies in Service Delivery and Building Trust in Government

Digital Government & CX

Building Digital Government Talent Pipelines

The worldwide calls for the modernization and digital transformation of the public service not only persist, but grow. In response, many governments are gradually changing their culture, adopting new processes, and creating specialized units all in an effort to embrace digital. These endeavours have been examined in detail by the other case studies in this series; the nature of public sector digital work, the challenges and opportunities of digital transformation, and key lessons learned from the successes and failures in advancing digital government. This case study complements that research while focusing on the recruitment and retention of digital talent in …

Building Digital Government Talent Pipelines

Technology & Transformation

Q&A with Code for Canada

Public Sector Network Canada has an ongoing partnership with Code for Canada who is a national nonprofit with a vision that everyone in Canada, regardless of who they are or where they live, has access to inclusive, accessible and effective digital solutions. We asked them a few questions about trends within the government, barriers, and where they see C4C heading in the future.

Q&A with Code for Canada

Innovation Shows

Celebrating Pride & Making Strides in the Canadian Public Sector

Pride Month in the Canadian public service is a time of celebration, reflection, and progress. Throughout this month, employees come together to commemorate the rich history, diverse experiences, and resilience of the 2SLGBTQIA+ community. The public service showcases its commitment to inclusivity and equality through a series of events, workshops, and initiatives aimed at fostering a safe and affirming workplace for all. From rainbow flag raisings to informative panel discussions, Pride Month serves as a platform to amplify voices, promote understanding, and encourage dialogue on the challenges and triumphs faced by the 2SLGBTQIA+ community. This collective celebration not only strengthens …

Celebrating Pride & Making Strides in the Canadian Public Sector

Innovation Shows

Connecting Albertans via the Provincial Broadband Strategy

Stephen Bull, the Senior Assistant Deputy Minister and Corporate Chief Information Officer at Service Alberta discusses connecting Albertans via the provincial broadband strategy

Connecting Albertans via the Provincial Broadband Strategy

Innovation Shows

Enhancing Citizen Experience with Cross-Agency Collaboration

Nathan Wilson, Director of Innovation & Collaboration, Business Solutions, from Sasktel discusses enhancing citizen experience with cross-agency collaboration

Enhancing Citizen Experience with Cross-Agency Collaboration

Innovation Shows

Accelerating Transformation in Healthcare – Enabling Shifts to Predictive, Preventative, Personalized and Participatory Care

Dr David Rauchwerger, Chief and Medical Director of the Emergency Medicine Program and Sexual Assault and Domestic Violence Program, from Mackenzie Health discusses enabling shifts to predictive, preventative, personalized and participatory care

Accelerating Transformation in Healthcare – Enabling Shifts to Predictive, Preventative, Personalized and Participatory Care

Innovation Shows

Government of Canada's Digital Ambitions

We had the chance to interview Paul Wagner, Assistant Deputy Minister, Strategy & Transformation, Treasury Board of Canada Secretariat at our Public Sector Innovation Show- Federal and ask him a few questions about his government keynote which focuses on digital ambition in the public sector. While there are many exciting emerging technologies, Wagner emphasizes the need to establish and maintain trust with citizens by focusing on strong service delivery. He suggests designing services that are human-centered, rather than just citizen-centric, to serve Canadians, Canadian businesses, and those looking to come to the country. Read more for details about where the …

Government of Canada's Digital Ambitions

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