Insights

Government services enter the AI era

Australia’s digital government performance has stabilised, but uneven AI readiness and discoverability now risk creating a new gap in citizen access, trust and service effectiveness.

Patrick Joy Digital Services and Customer Experience

6 Jan 2026

INDUSTRY TRENDS

From Wallpaper Cleaner to World-Changer: Play-Doh and Data Governance

This article tells the surprising story of how Play-Doh was reinvented from wallpaper cleaner into a beloved toy, then draws four clear, practical parallels to show how government can do …

Dr. Joe Perez Data, Analytics and AI

5 Jan 2026

INDUSTRY TRENDS

Reflections, and Predictions

Wrap up from "Government Innovation Weeks 2025" - and Technology Trends to watch for in 2026

Ross Ashman General

2 Jan 2026

INDUSTRY TRENDS PARTNER CONTENT

IT Industry Outlook 2026

CompTIA’s IT Industry Outlook 2026 report examines the major trends that will drive technology and business strategy over the next twelve months.

Brian Garcia General

18 Dec 2025

INDUSTRY TRENDS BRONZE PARTNER CONTENT

Midnight In The War Room

Cyber war has no borders. No rules. When cyber turns kinetic, people get hurt; power grids fail, hospitals go dark, markets collapse. MITWR exposes the human cost of digital conflict …

Liz Lovelace Cyber Security and Risk Management

17 Dec 2025

INDUSTRY TRENDS PARTNER CONTENT

Transforming Compliance with Digital

A Blueprint for Agile and Responsive Public Sector Regulatory Agencies

Amy Lapointe Digital Services and Customer Experience

17 Dec 2025

INDUSTRY TRENDS

5 questions states should ask as they apply AI

A strategic guide outlining five critical questions for states to consider when integrating AI into health and human services.

Jeff Reid Data, Analytics and AI

11 Dec 2025

INDUSTRY TRENDS

Digital NSW 2025: Panel Discussion- Agency Head Panel

But what does effective digital transformation really look like in action? We sat down with experts to explore the strategies that turn digital initiatives into outcomes citizens can trust.

Marianne Zamoras General

10 Dec 2025