Learn
Upskill
Connect
Attend
Solve
Join Become a member

Insights

Access quality content from global government thought leaders

Clear
CASE STUDIES
Charting the Course for Future Cities

Charting the Course for Future Cities

Learn how building resilient, inclusive, and sustainable cities requires innovative technology, strong partnerships, effective communication, and a focus on fostering community in the face of rapid urbanization.

Madeson Darcy General
14 Mar 2025
Flag of Canada
INTERVIEWS
Let's Chat: Leveraging Predictive Analytics for Citizen-Centric Service Delivery

Let's Chat: Leveraging Predictive Analytics for Citizen-Centric Service Delivery

Ima Okonny highlights the importance of predictive analytics in anticipating citizen needs by leveraging disaggregated data to identify service delivery gaps.

Kelly Zheng Data, Analytics and AI
12 Mar 2025
Flag of Canada
INTERVIEWS
Let's Chat: Leveraging AI for Improved Decision-Making and Efficiency in Government

Let's Chat: Leveraging AI for Improved Decision-Making and Efficiency in Government

Cedric Jean-Marie discusses the role of predictive analytics and generative AI in improving decision-making and efficiency in government.

Kelly Zheng Data, Analytics and AI
11 Mar 2025
Flag of Canada
INTERVIEWS
Let's Chat: Leveraging AI and Automation for Improved Public Sector Efficiency and Access

Let's Chat: Leveraging AI and Automation for Improved Public Sector Efficiency and Access

Mona Datt discusses the challenges organizations face in aggregating data, especially when it is siloed and stored in various formats, such as healthcare records.

Kelly Zheng Data, Analytics and AI
11 Mar 2025
Flag of Canada
INTERVIEWS
Let's Chat: Digital Transformation at the National Research Council

Let's Chat: Digital Transformation at the National Research Council

Joel Martin discusses the National Research Council's unique approach to digital transformation, exploring innovation across corporate services, government collaborations, and research.

Kelly Zheng Digital Services and Customer Experience
11 Mar 2025
Flag of Canada
INTERVIEWS
Let's Chat: Collaborating for Accessible and Inclusive Government Services

Let's Chat: Collaborating for Accessible and Inclusive Government Services

Aaron Jaffery, Chief Product Officer and Architect for Benefits Delivery Modernization Programme from Service Canada emphasizes the importance of understanding citizens' needs through direct community engagement to deliver effective government …

Kelly Zheng Digital Services and Customer Experience
10 Mar 2025
Flag of Canada
INTERVIEWS
Celebrating Women in Leadership: Insights from Trailblazers in the North American Public Sector

Celebrating Women in Leadership: Insights from Trailblazers in the North American Public Sector

This International Women’s Day, let us honor the contributions of women in public service and commit to accelerating action for a more equitable future.

Madeson Darcy General
3 Mar 2025
Flag of Canada Flag of United States
INDUSTRY TRENDS PARTNER CONTENT
Modernize Government ERP Systems to Improve Innovation and Agility

Modernize Government ERP Systems to Improve Innovation and Agility

This paper explores an efficient approach to ERP modernization: embedding a low-code agility layer to unlock adaptability and empower business users to drive continuous improvement.

Tatiana Saffouri IT Modernization and Cloud
Appian logo
20 Feb 2025
Flag of Canada

Recommendations

GIW Federal 2025: Welcome from Chair by Mark Williams
GIW Federal 2025: Welcome from Chair by Mark Williams
INDUSTRY TRENDS 14 Nov 2025
GIW Federal 2025: Powering Intelligence: Unleashing Analytics and Leveraging Insights for Strategic Decision Making Across the Organisation
GIW Federal 2025: Powering Intelligence: Unleashing Analytics and Leveraging Insights for Strategic Decision Making Across the Organisation
INDUSTRY TRENDS 18 Nov 2025
EntraGoat is a deliberately vulnerable lab that simulates real-world identity misconfigurations in Microsoft Entra ID.
EntraGoat is a deliberately vulnerable lab that simulates real-world identity misconfigurations in Microsoft Entra ID.
GUIDES 6 Nov 2025
The Government Rubik’s Cube
The Government Rubik’s Cube
INDUSTRY TRENDS 20 Oct 2025
Arizona Department of Child Safety (DCS) simplifies processes with genAI
Arizona Department of Child Safety (DCS) simplifies processes with genAI
INDUSTRY TRENDS 29 Sep 2025