Let's Chat: Leveraging Technology, Empathy, and Collaboration

In a candid discussion, Myfanwy Marshall, VP of People and Experience at CAMH, shares key strategies for tackling workforce challenges in mental healthcare:

• Tech as a Tool – Using technology to ease workloads, not replace human connection.

• Reducing Workplace Violence – Systemic changes like the "This is Me" program improve safety for staff and patients.

• Mission-Driven Hiring – Attracting talent by asking, "Why CAMH?" to find those passionate about mental health.

• Lived Experience Matters – Programs like Employment Works help integrate peer support workers into the workforce.

• The Funding Gap – Advocating for better wages to retain healthcare talent.

Marshall’s takeaway? "Be curious, connect with your purpose, and learn from others."

Watch the full interview for more insights on building resilient mental health teams. 

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