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Industry Trends

Public Sector Podcast: Future Health - Driving Service Excellence and Intuitive Interactions to Build Trust and Deliver the Next Generation of Health Care

NSW Health's strategic efforts to enhance health system integration, AI capabilities, workforce engagement, and access for diverse communities.
Heather Dailey Heather Dailey
IT Modernization and Cloud
Public Sector Network logo
31 Mar 2025
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Case Studies

Case Study: The Intelligent Automation Transformation that Saved Alberta Health Services 200 Years of Work

How automation succeeded in saving time and transforming operations for the AHS
Heather Dailey Heather Dailey
IT Modernization and Cloud
Public Sector Network logo
31 Mar 2025
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Industry Trends
Partner Content

How ISO 42001 Sets the Global Standard for Responsible AI Management

ISO/IEC 42001, published in December 2023, is the international standard by ISO for managing AI systems, offering a comprehensive framework to guide organisations in the ethical, secure, and transparent development, …
Amy Lepinay Amy Lepinay
Data, Analytics and AI
Partner Content
KJR logo
31 Mar 2025
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On Demand
Members-only insight

Defining and Achieving Your Agency’s 2025 Priorities

Senior leaders in Atlanta focus on defining and achieving public sector agencies' 2025 priorities, emphasizing data governance, workforce development, cybersecurity, and equitable technology adoption to build resilient, future-ready organizations.
Jennifer Balon Jennifer Balon
Data, Analytics and AI
27 Mar 2025
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Interviews

Let's Chat: Driving Digital Transformation, Collaborative Leadership and Continuous Improvement at Georgia State University

Tom Wilner, Director of Enterprise Applications at Georgia State University, shares insights on how strategic alignment and process automation are not only driving innovation and streamlining workflows but also making …
Jennifer Balon Jennifer Balon
Digital Services and Customer Experience
27 Mar 2025
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Interviews

Let's Chat: Driving Innovation: How Georgia DDS is Transforming Customer Service

In this engaging interview, Spencer Moore, Commissioner, Georgia Department of Driver Services (DDS) described how Georgia’s DDS approach to digital tools, self-service options, and operational excellence is delivering seamless customer …
Jennifer Balon Jennifer Balon
Digital Services and Customer Experience
27 Mar 2025
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Industry Trends

Innovating Policies to Drive Green Growth and Economic Resilience

Key takeaways on how Canada can align economic growth with climate action: Policy insights from BC's innovation leader
Jennifer Balon Jennifer Balon
Digital Services and Customer Experience
26 Mar 2025
Flag of Canada
On Demand
Members-only insight

Leadership & Collaboration

Government leaders and Public Sector Network Advisory Board members explore how effective leadership cultivates change management and prepares the next generation of public servants for 21st-century workplace demands.
Jennifer Balon Jennifer Balon
Workforce, Skills and Capability
25 Mar 2025
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