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Digital Services and Customer Experience

On Demand: Innovate NZ 2021 - Improving the Digital Citizen Experience

Hear from John Mackenney, Principle Digital Strategist, and Jason Satherley, New Zealand Country Manager, Adobe as they unpack strategies on 'Improving the Digital Citizen Experience'.
On Demand: Innovate NZ 2021 - Improving the Digital Citizen Experience
New Zealand 13 Jan 2023
On Demand
Members-only
Save Purva Deshpande Author avatar
Digital Services and Customer Experience

On Demand: Innovate NZ 2021 - Technology, People, Processes & Data – Bringing it All Together to Support the Future Growth and Prosperity of NZ

Hear Insights from Chris Lokum, General Manager People Group, Waka Kotahi New Zealand Transport Agency; McLeish Martin, Head of Client and Channel Experience, Ministry of Social Development; Darren Douglas, Group Manager of Digital Strategy and Investment, Ministry of Health; and Anita Easton, Head of Data and Information, Oranga Tamariki—Ministry for Children on 'Technology, People, Processes & Data – Bringing it All Together to Support the Future Growth and Prosperity of New Zealand'.
On Demand: Innovate NZ 2021 - Technology, People, Processes & Data – Bringing it All Together to Support the Future Growth and Prosperity of NZ
New Zealand 13 Jan 2023
On Demand
Members-only
Save Purva Deshpande Author avatar
Digital Services and Customer Experience

On Demand: Innovate NZ 2021 - Exploring Collaboration and Digital Innovation in the Public Sector

Hear from Paul James, Chief Executive & Government Chief Digital Officer, Department of Internal Affairs as they explore 'Collaboration and Digital Innovation in the Public Sector'.
On Demand: Innovate NZ 2021 - Exploring Collaboration and Digital Innovation in the Public Sector
New Zealand 13 Jan 2023
On Demand
Members-only
Save Purva Deshpande Author avatar
Digital Services and Customer Experience

On Demand: Innovate NZ 2021 - Tools, Strategies and Innovations Driving Transformation Panel Discussion

Hear from Yogi Stockler, Deputy Director of Defence Excellence (Innovation), New Zealand Defence Force; Sheridan Williams, Senior Project Manager - Performance Management Project, Oranga Tamariki – Ministry for Children; Ronel Ellis, Digital Channel Optimisation Team Lead, Digital Channel Optimisation Team Lead; and Alistair Vickers, Chief Information Officer, Tū Ora Compass Health on 'Tools, Strategies, and Innovations Driving Transformation'.
On Demand: Innovate NZ 2021 - Tools, Strategies and Innovations Driving Transformation Panel Discussion
New Zealand 13 Jan 2023
On Demand
Members-only
Save Purva Deshpande Author avatar
IT Modernization and Cloud

On Demand: Innovate NZ 2021 - Driving Innovation in Government through Speed & Partnership

Insights from Steven Graham, GM of Innovation & Biometrics, NEC New Zealand Limited on 'Driving Innovation in Government through Speed & Partnership'.
On Demand: Innovate NZ 2021 - Driving Innovation in Government through Speed & Partnership
New Zealand 13 Jan 2023
On Demand
Members-only
Save Purva Deshpande Author avatar
Digital Services and Customer Experience

On Demand: Innovate NZ 2021 - Creating a Flexible, Agile and Adaptable Digital Government

Insights from Yogesh Anand, Chief Technology Officer, Waka Kotahi New Zealand Transport Agency on 'How To Further Create a Flexible, Agile, and Adaptable Digital Government with Innovative ICT Processes'.
On Demand: Innovate NZ 2021 - Creating a Flexible, Agile and Adaptable Digital Government
New Zealand 13 Jan 2023
On Demand
Members-only
Save Purva Deshpande Author avatar
Digital Services and Customer Experience

On Demand: Powered by Personalisation Webinar

Considering that most critical services are now being delivered online, Government must address these deficits to ensure that all communities are able to access and engage with government services. Watch the Powered by Personalisation Webinar On Demand to explore research findings, recommendations, and expert opinions from both public and private sector experts regarding digital access and inclusion. Key Insights from Callie Barrett, Director, Innovation and Engagement, Digital and Service Design, Australian Department of Health and Clara Lubbers, Director, Digital and Service Design, Australian Department of Health.
On Demand: Powered by Personalisation Webinar
Australia 13 Jan 2023
On Demand
Members-only
Save Purva Deshpande Author avatar
IT Modernization and Cloud

Digital.NSW 2021 - Digital Stream Panel Discussion

Nick, Helen, Lewis and Peter sat down together to delve into how to be improve customer experience across citizen services.
Digital.NSW 2021 - Digital Stream Panel Discussion
Australia 13 Jan 2023
On Demand
Members-only
Save Juhi Agarwal Author avatar

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