Four Systems Delivered in One Year for the Department of Communities Tasmania

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Robyn Hukin 19 January 2024
Four Systems Delivered in One Year for the Department of Communities Tasmania

Zoodata utilised the Decisions process automation platform to develop and delivered FOUR (4) systems within 12 months for the Department of Communities Tasmania.

A logo of a governmentDescription automatically generatedAgile project methodologies successfully delivered systems which are:

  • Intuitive, flexible, user friendly and customizable
  • Built and aligned with the Web Content Accessibility Guidelines (WCAG)
  • An end-to-end service model - automated workflows with inbuilt business rules 
  • Easily extendable to incorporate, replace, enhance, or integrate with additional external or internal business systems, including address / business validation systems

And which provides: 

  • Automated workflows using the Business Rules Engine to incorporate client business rules
  • Automated workflows for administrative transactions
  • Document upload functionality
  • User self-help portals
  • Business Partner / Activity Provider administration portals
  • Data validation
  • Audit capabilities
  • Personalised Dashboard for reporting and analytics 
  • Robust Security; backup, restoration and disaster recovery processes  
  • Permission-based access and user groups 
  • Integration with AD / AAD to support Single Sign-On
  • Unlimited users internally and externally at no extra cost
  • Unlimited data storage at no extra cost
  • Batch processing
  • Compliance with Web Content Accessibility Guidelines (WCAG) 
  • Comprehensive search functionality 
  • Data hosted in an Australian data centre
  • Australian based support

In the machinery of government changes experienced during Zoodata Business Applications Transformation contract, these systems were seamlessly transferred to the Department of Premier and Cabinet (Veteran Wellbeing Voucher; Seniors Card and Companion Card) and the Department of State Growth (Ticket to Play). 


Communities
Digital Services and Customer Experience
General
Regions
Australia Australia

Published by

Robyn Hukin Chief Executive Officer

About our partner

Zoodata

Zoodata is Perth-based SME and has been trusted for almost 30 years to provide sensible software solutions for all tiers of government.  We specialize in working with clients to collaboratively develop and deliver mission critical business outcomes on time and budget. Our services include business analysis and consulting, architectural design, application and database development and support, systems integration, data migration, and end user training. We are also authorized Australian resellers for the Decisions no-code Intelligent Process Automation platform and proudly provide our clients with Decisions Professional Development Services. Three core beliefs have guided us since 1996:Face to face customer involvement in the development process is criticalThe best results come from honest, long-term relationshipsWe actively listen to what our customers say they wantZoodata is a qualified ICT service provider on the Commonwealth Government’s Digital Service Professionals Panel; the Western Australian (WA) State Government under CUAICTS2021; BuyNSW; the Tasmanian Government Technical Services Skills List; and the Australian Department of Defence ICTPA Panel. We are also ISO 27001:2013 Information Security Management System certified.Since 1996 we have worked continuously with the WA Department of Health, with a range of state government departments in Western Australia and Tasmania, and in the Commonwealth Government sector. We are particularly proud of converting the analogue screening program for Breast Screen WA to the Digital Mammogram Screening Program. Business Applications Transformation provided for Tasmanian clients: In 12 months, on the Decisions platform, and on time and budget, we designed, developed and delivered 4 systems: Veteran Wellbeing Voucher ProgramTicket to Play Seniors Card Companion CardWe are so agile we didn't miss a beat, adapting seamlessly to machinery of government changes when all systems were moved to different government departments!

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