Four Systems Delivered in One Year for the Department of Communities Tasmania

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Robyn Hukin 19 January 2024
Four Systems Delivered in One Year for the Department of Communities Tasmania

Zoodata utilised the Decisions process automation platform to develop and delivered FOUR (4) systems within 12 months for the Department of Communities Tasmania.

A logo of a governmentDescription automatically generatedAgile project methodologies successfully delivered systems which are:

  • Intuitive, flexible, user friendly and customizable
  • Built and aligned with the Web Content Accessibility Guidelines (WCAG)
  • An end-to-end service model - automated workflows with inbuilt business rules 
  • Easily extendable to incorporate, replace, enhance, or integrate with additional external or internal business systems, including address / business validation systems

And which provides: 

  • Automated workflows using the Business Rules Engine to incorporate client business rules
  • Automated workflows for administrative transactions
  • Document upload functionality
  • User self-help portals
  • Business Partner / Activity Provider administration portals
  • Data validation
  • Audit capabilities
  • Personalised Dashboard for reporting and analytics 
  • Robust Security; backup, restoration and disaster recovery processes  
  • Permission-based access and user groups 
  • Integration with AD / AAD to support Single Sign-On
  • Unlimited users internally and externally at no extra cost
  • Unlimited data storage at no extra cost
  • Batch processing
  • Compliance with Web Content Accessibility Guidelines (WCAG) 
  • Comprehensive search functionality 
  • Data hosted in an Australian data centre
  • Australian based support

In the machinery of government changes experienced during Zoodata Business Applications Transformation contract, these systems were seamlessly transferred to the Department of Premier and Cabinet (Veteran Wellbeing Voucher; Seniors Card and Companion Card) and the Department of State Growth (Ticket to Play). 

Digital Government & CX
Operational & Process Excellence
Australia Australia

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Robyn Hukin Chief Executive Officer