Charting the Course for Future Cities

Our last Future Cities Roadshow hosted a thought-provoking panel discussion titled Charting the Course for Future Cities, bringing together urban planning and development experts to explore the challenges and opportunities facing cities in the 21st century. Moderated by Eric Wolfe, Partner, Deal Advisory and National Cities Lead at KPMG Canada, the panel featured:

• Steve Janusz, Commissioner of Planning, Building, and Growth Management at the City of Brampton

• Fareeha Latif, Director of Stations Capital Delivery at Metrolinx

• Fiyaz Jadoon, Director of Economic Development and Strategic Projects at the City of Pickering

• Matthew Lumsden, Canadian Growth Lead at Verra Mobility – Redflex Traffic Systems (Canada)

The discussion delved into critical themes such as community building in vertical cities, the intersection of urban development and sustainability, and the role of technology and partnerships in shaping resilient urban landscapes. Here are the key takeaways from the session.

Preserving Community in Vertical and Smart Cities

As cities grow vertically, maintaining a sense of community becomes increasingly challenging. Steve Janusz emphasized the importance of early grassroots engagement to manage expectations and foster a sense of belonging.

"The arts, in my mind, is an untapped catalyst to help support creating a sense of community as cities evolve from suburban to vertical built forms." – Steve Janusz

He explained that as Brampton transitions from a suburban landscape to a more vertical metropolis, the city has focused on engaging residents early in the planning process. By using the arts as a tool for community engagement, Brampton has been able to create a sense of ownership and belonging among residents. This approach helps mitigate resistance from those who fear change and ensures that growth is embraced as a collective effort.

Matthew Lumsden added a technological perspective, highlighting the need for innovative solutions to balance urban density with human connection.

"We need to recognize that while technology is beneficial, there are challenges to it as well. We must find ways for people to engage with one another within the places they live." – Matthew Lumsden

Lumsden pointed out that while technology enables remote work, online shopping, and virtual socializing, it also risks isolating individuals. He suggested that cities should integrate digital platforms within residential spaces, such as co-working areas in condos, shared gardens, and community event spaces. These initiatives can foster interaction and combat the mental health challenges associated with urban isolation.

The panelists agreed that cities must prioritize human connection as they grow, ensuring that residents feel a sense of community even in high-density environments.

Balancing Urban Development, Technology, and Sustainability

The integration of technology and sustainability in urban development was another focal point. Fiyaz Jadoon shared an example from Pickering, where a master-planned community near a GO station incorporates healthcare facilities within condo towers, reducing the need for long commutes.

"Sustainability is a broad term, but it’s about enabling people to live, work, and access services within their communities." – Fiyaz Jadoon

Jadoon explained that the Pickering Town Centre development includes medical facilities operated by the Cleveland Clinic, allowing residents to access healthcare services without leaving their neighborhood. This innovative approach not only enhances convenience but also reduces traffic congestion and carbon emissions.

Fareeha Latif highlighted Metrolinx’s Ontario One Fare system, which simplifies transit payments across multiple regions, encouraging public transit use and reducing greenhouse gas emissions.

"The Ontario One Fare system makes transit more convenient and accessible, aligning with our goals for sustainable urbanization." – Fareeha Latif

Latif explained that the system, launched on February 26th, allows transit riders to pay a single fare for journeys involving multiple transit agencies, such as the TTC, GO Transit, and Brampton Transit. This initiative removes barriers to public transit use and supports the development of integrated, sustainable communities.

The panelists stressed the importance of collaboration between municipalities, transit agencies, and developers to create integrated, sustainable communities.

Innovative Solutions for Urban Resilience

Steve Janusz shared how Brampton leveraged technology during the pandemic to streamline development approvals and building inspections.

"We’ve advanced our systems to give customers certainty and improve workforce management, all while enhancing customer service." – Steve Janusz

Janusz explained that Brampton’s online development application system allows proponents to track their applications in real time, similar to an Amazon order. The city has also introduced a "chess clock" system to ensure timely approvals, meeting provincial mandates for expedited development processes. Additionally, Brampton’s building department uses Mobile Inspect, a tool that enables inspectors to report findings remotely and allows residents to book inspections online, reducing wait times and improving efficiency.

Fiyaz Jadoon emphasized the need for realistic infrastructure planning and communication with developers to avoid delays and meet community needs.

"You have to have those hard discussions with elected officials and developers to set realistic expectations and deliver infrastructure on time." – Fiyaz Jadoon

Jadoon highlighted the importance of aligning infrastructure plans with growth projections, ensuring that water, wastewater, and transportation systems can support new developments. He also stressed the need for municipalities to work closely with regional agencies and utility providers to coordinate infrastructure delivery.

The Role of Partnerships in Sustainable Urbanization

Partnerships emerged as a recurring theme, with Fareeha Latif underscoring the importance of collaboration in creating transit-oriented communities.

"We’re not working in silos anymore. Partnerships with municipalities, developers, and transit agencies are key to building livable, walkable communities." – Fareeha Latif

Latif explained that Metrolinx’s Market-Driven Transit-Oriented Communities initiative brings together municipalities, developers, and transit agencies to create neighborhoods where residents can easily access transit, work, and amenities. These partnerships ensure that development aligns with sustainability goals, reducing car dependency and promoting walkability.

These efforts align with the United Nations Sustainable Development Goals, particularly in reducing greenhouse gas emissions and promoting inclusive, sustainable urban growth.

Key Takeaways for Future Cities

Reflecting on the discussion, the panelists agreed that relationships and communication are critical to navigating the complexities of urban growth.

"Don’t say no; say, ‘Let me think about it and see what we can do.’ That mindset opens doors you never expected." – Fiyaz Jadoon

Jadoon emphasized the importance of building relationships with developers, regional agencies, and neighboring municipalities to address shared challenges. He also highlighted the need for clear communication with elected officials and residents to manage expectations and build trust.

Matthew Lumsden highlighted the need for better communication with citizens to foster civic engagement and optimism about the future of cities.

"There’s a crisis of communication. We need to find creative ways to engage citizens and help them understand the policies and tradeoffs being made." – Matthew Lumsden

Lumsden pointed out that many citizens, particularly younger generations, feel disconnected from urban planning processes. He suggested that cities leverage digital platforms and social media to reach a broader audience and explain the rationale behind policies, such as property tax increases or infrastructure investments.

Conclusion: Building Resilient, Inclusive Cities

The panel concluded with a call for continued collaboration, innovation, and communication to address the challenges of urbanization. From leveraging technology to fostering partnerships and engaging communities, the path to resilient, inclusive cities requires a collective effort from all stakeholders.

As cities continue to evolve, the insights shared by these urban development leaders provide a roadmap for creating sustainable, connected, and vibrant urban landscapes for future generations.

This article is based on the panel discussion at the Future Cities Roadshow, moderated by Eric Wolfe of KPMG Canada, and featuring insights from Steve Janusz, Fareeha Latif, Fiyaz Jadoon, and Matthew Lumsden.