Let's Chat: Enhancing Accessibility and Customer Experience in Texas Government Services
Marie Cohan discusses Texas' journey mapping initiatives, accessibility integration, and the value of public-private partnerships in advancing inclusive, efficient government services.
Marie Cohan, the Statewide Digital Accessibility Officer from Texas Department of Information Resources discusses Texas' journey mapping initiatives, accessibility integration, and the value of public-private partnerships in advancing inclusive, efficient government services.
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Kelly Zheng
Sr. Marketing Manager, Public Sector Network
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