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Let's Chat: Enhancing Accessibility and Customer Experience in Texas Government Services

Marie Cohan discusses Texas' journey mapping initiatives, accessibility integration, and the value of public-private partnerships in advancing inclusive, efficient government services.

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Marie Cohan, the Statewide Digital Accessibility Officer from Texas Department of Information Resources discusses Texas' journey mapping initiatives, accessibility integration, and the value of public-private partnerships in advancing inclusive, efficient government services.

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2024 Government Innovation Show - Texas
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United States United States

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Kelly Zheng Sr. Marketing Manager, Public Sector Network

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