Let's Chat: Enhancing Accessibility and Customer Experience in Texas Government Services

Marie Cohan discusses Texas' journey mapping initiatives, accessibility integration, and the value of public-private partnerships in advancing inclusive, efficient government services.

Let's Chat: Strategic AI Adoption

Adam Leonard shares how the Texas Workforce Commission integrates AI to advance its mission. From experimental beginnings to formal governance, the agency leverages predictive analytics and machine learning while emphasizing …

Let's Chat: Balancing Innovation and Stability

Cory Wilburn, CIO at University of Austin Texas shares strategies for balancing legacy system maintenance with innovation, adapting to change, empowering teams, and fostering long-term vendor relationships.

Driving Innovation in Health Services: Insights from Texas Health and Human Services Commission

Q&A with Dr. Alaric Robertson, the Director of Continuous Improvement Programs from the Office of Transformation and Innovation about his keynote session Leading from the Human Perspective of Digital Transformation …