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Digital Services and Customer Experience
On Demand - Public Sector Innovation Show British Columbia 2022 - Digital Trust and the New BC Wallet
Hear from our speaker John Jordan as they discuss about • How is the government combating identity theft, phishing and surveillance through a new layer of digital trust • Delivering trust for both individuals and businesses, and across the public and private sectors through digital services • Inst…
Digital Services and Customer Experience
On Demand - Public Sector Innovation show Saskatchewan 2022 - Enhancing Citizen Experience with Cross-Agency Collaboration
Hear from our speaker Nathan Wilson as he discusses the initiatives taken by SaskTel to improve the technology landscape in Saskatchewan by collaborating with key players and working on innovative strategies and technologies. Insights from Nathan Wilson, Director of Innovation & Collaboration - Bu…
Digital Services and Customer Experience
On Demand - Public Sector Innovation show Saskatchewan 2022 - Driving Innovation and Building on our Modernization Progress
Hear from Brianna Verhelst as they discuss driving Innovation to deliver services to citizens of Saskatchewan through planning, developing culture and implementing the change required to modernize government projects. Insights from BriannaVerhelst, Executive Director - Office of Planning, Performan…
Digital Services and Customer Experience
On Demand - Public Sector Innovation Show Saskatchewan 2022 - Driving Public Service Transformation Strategies by Aligning People, Process and Culture
Hear from our expert panel as they unpack about • The key trends driving transformation strategies within Saskatchewan’s public service? • How to embed the right organizational culture to ensure seamless transformation? • How can leaders play a key role to build or support a culture of continuous …
Digital Services and Customer Experience
On Demand - Public Sector Innovation Show 2022 British Columbia - Building a Stronger B.C. for Everyone
Hear from the Honourable Lisa Beare as she discusses • A Plan for Today, a Vision for Tomorrow builds on B.C.’s strength – its people • How does the Government plan to deliver the above goals Insights from Honourable Lisa Beare, Minister of Citizens’ Services, Government of British Columbia
Digital Services and Customer Experience
On Demand - Public Sector Innovation Show British Columbia 2022 - Digital in B.C.: Building on Insights
Digital Services and Customer Experience
Leaving no citizen behind as digital government moves further online
Even as millions of web pages and new online services are added at all levels of government, some parts of the population are at risk of being excluded. A new Adobe whitepaper shows where agencies must focus to keep digital inclusion at the forefront of public service delivery.
Data, Analytics and AI
Blog: Unveiling a New Era of Public Service in the APS
Where Public Sector Meets to Pioneer ProgressWhat has been achieved over the last couple of years is nothing short of revolutionary – and an incredible effort from the Australian public sector on behalf of citizens. With the momentous acceleration and shift in demands finally slowing to a managea…
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