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Digital Government & CX
A Unified Front for Citizens with 'Tell Us Once' Government Services
Innovate WA
Citizens seek frictionless experiences from their government services. They don’t want to inform multiple agencies and complete multiple forms – they want to interact with ‘The Government’ as a single entity. This however presents numerous technical, cultural, process, security and privacy challenges. Greg Italiano, WA Government CIO discusses.
Digital Government & CX
Let's Talk Digital-Centric Culture: A Q&A with Nancy Norris, Senior Director, ESG & Digital Trust from BC Ministry of Energy, Mines and Low Carbon Innovation
After Digital Government & CX Roadshow, we had the opportunity to chat with Nancy Norris, the Senior Director, ESG & Digital Trust from, BC Ministry of Energy, Mines and Low Carbon Innovation about her insights on digital-centric culture.
Digital Government & CX
Let's Talk Data Literacy: A Q&A with Sylvain Belanger, Executive Director and Chief Information Officer at Treasury Board of Canada Secretariat
The interview with Sylvain Belanger, Executive Director and Chief Information Officer at the Treasury Board of Canada Secretariat, explores the importance of data literacy. Belanger emphasizes the need for public sector employees to be proficient in data literacy to make informed decisions. He discusses the challenges in promoting data literacy and highlights the role of leadership in fostering a data-driven culture within government organizations.
Data & Analytics
AI and the Emerging Trust Challenge
As we move into an era where AI is becoming ubiquitously available, new trust challenges emerge, requiring a re-evaluation of traditional technology verification paradigms. Trust in AI will be critical for its success and acceptance, akin to traditional software. The journey is young but full of promise and opportunity.
Data & Analytics
Pioneering Progress: The Future of AI Within Australia - Critical Considerations and Responsibilities Leading Into 2024
Artificial Intelligence (AI) is one of those technologies, like advances in gene editing or quantum computing, which has the power to change life itself. It has the potential to transform economies, unlock new societal and environmental value, and accelerate scientific discovery. With AI estimated …
Data & Analytics
A Data-Driven Public Sector: Transforming How Government Uses Data for Better Outcomes
Public Sector Innovation Show - Ontario
"A Data-Driven Public Sector: Transforming How Government Uses Data for Better Outcomes" illuminates the evolving landscape of data utilization within government frameworks. The session unveiled emerging opportunities, particularly in the realms of cloud technology and data science, offering a glimpse into the promising prospects that lie ahead in leveraging data for informed decision-making and driving impactful outcomes within the public sector.
Digital Government & CX
Building a Better Future with Digital - Insights from Eight NSW Government Leaders
Ahead of Digital.NSW 2023, hear from eight NSW Government Leaders as they share strategies to build a better future with digital.
Data & Analytics
The Role of Data and Digital Policies in Service Delivery and Building Trust in Government
Canada and Australia have significant ambitions in digital government and data sharing. As part of making the decision to enter the Canadian market the Australian digital services company Link Digital has studied the approaches of both governments to understand how to best use our local experience to add value in the Canadian context. The following article looks at commonalities and differences between Australia and Canada in areas such as government service delivery, data sharing, privacy and trust, and digital workforce development and recruitment.
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