As public sector organizations embrace AI, strengthen cybersecurity, and modernize citizen services, one of the biggest challenges is building the leadership, culture, and cross-agency collaboration needed to keep progress moving long after the initial investment is made.
In this discussion, leaders from Citizens Property Insurance, the Florida Lottery, and the State Board of Administration of Florida explore what it really takes to create lasting innovation—from developing the next generation of digital talent to balancing security with agility and breaking down the barriers that prevent agencies from working together.
Featuring:
Cecile Latimore, Director of Customer Experience and Advocacy, Citizens Property Insurance
Andrew Brown, Deputy Chief Information Officer, Florida Lottery
Shon Bynum, Senior Security Officer, State Board of Administration of Florida
Bill Greeves (Moderators), Industry Executive Advisor, SAP
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