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Digital Government & CX
Delivering Simple and Intuitive Services to Build Public Trust and Confidence in Government
Digital Government & CX Roadshow 2024
At the core of it all, the citizen wants simplicity, security and accessibility. But simple can be very complicated to achieve, and often overwhelmed amongst a mass of noise, constantly shifting dynamics and seemingly endless competing priorities. However, when done right, bringing it back to basics can form a virtuous cycle - more trust leads to more engagement, more data, improved performance, and the cycle continues.
Digital Government & CX
Spotlight Series: 5 Minutes with Hon. Stephen Dawson MLC, Western Australian Government
Innovate WA
We spoke to the Hon. Stephen Dawson MLC to learn how he and the entire government of Western Australia are striving to drive innovation in the creation and delivery of citizen-first services, with a focus on climate-centric initiatives.
Technology & Transformation
Welcome from Innovation & Technology Track Chair: Modernising Legacy Systems
Public Sector Innovation Show Alberta
In this Welcome session we hear insights from Sam Mod, Partner, Co-lead, EY Design Studio Canada and John Bethel, Partner, Leader, National Healthcare Practice, EY on the role of digital …
Data & Analytics
Leveraging Data To Drive Decision Based Outcomes
At our Public Sector Innovation Show - Alberta, we had the chance to talk to Rachel Melnychuk, Executive Director, Business Intelligence, Justice, from the Ministry of Public Safety & Emergency Services about how the justice system uses data, securing data, and machine learning algorithms that can drive citizen experiences.
Technology & Transformation
Spotlight Series: 5 Minutes with Kate Ingham, Deputy Director General, at the WA Department of Finance
Innovate WA
We spoke to Kate Ingham to learn how he and the entire government of Western Australia are striving to drive innovation in the creation and delivery of citizen-first services, with a focus on climate-centric initiatives.
Technology & Transformation
Building Trust & Transparency in Digital Government: Addressing Privacy, Security & Ethical Considerations
Public Sector Innovation Show Alberta
In this GovTalks Fireside Chat session, our government leaders discuss why trust, transparency and ethical considerations are important in digital government.
Technology & Transformation
Digital Transformation in the Public Sector
Public Sector Innovation Show Alberta
In this Platinum Partner session, our government leaders discuss how digital transformation in the public sector is vital to delivering better government services.
Technology & Transformation
The Data is in the Details: How Data Can Drive Transformation
Public Sector Innovation Show Alberta
In this Panel Discussion, our government leaders discuss how data can be used to personalise services to better meet the needs of citizens.
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