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ON DEMAND
The Human Impact of Digital Transformation

The Human Impact of Digital Transformation

The Los Angeles County’s Public Defender’s Office shares how their digital transformation story impacted people’s lives, and how you can reframe the transformation conversation within your organization.

Heather Dailey Digital Services and Customer Experience
15 Apr 2024
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ON DEMAND
California’s Technology Strategy: What Is on the Horizon

California’s Technology Strategy: What Is on the Horizon

Hear how California approaches its digital services and how the Department of Technology has implemented that approach.

Heather Dailey IT Modernization and Cloud
14 Apr 2024
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INDUSTRY TRENDS PARTNER CONTENT
The Power of Clear Success Metrics in Innovation Project Management

The Power of Clear Success Metrics in Innovation Project Management

As part of Spring2 Innovation’s Deeper Clarity method, we delve into the indispensable importance and multivarious benefits of establishing clear success metrics at the onset of a business innovation or …

Fernanda Correa Digital Services and Customer Experience
Spring2 Innovation logo
12 Apr 2024
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INTERVIEWS
Let's Chat: Unified Technology Platforms & Digital Transformation

Let's Chat: Unified Technology Platforms & Digital Transformation

At our Public Sector Innovation Show Alberta 2023, we caught up with Owen Cook, Director Regulatory Transformation, from Environment and Protected Areas – Regulatory Assurance Division

Kelly Zheng IT Modernization and Cloud
10 Apr 2024
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INTERVIEWS
Maintaining the Human Element in Digital Government

Maintaining the Human Element in Digital Government

How can government build and maintain citizen confidence as we move towards automation and self-service? Daniel Ramos, GM Digital Identity at the ACCC discusses the five elements of success in …

Nouha Elmasri Digital Services and Customer Experience
8 Apr 2024
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INTERVIEWS
Navigating the Path to a Modern Australian Public Service: An Insight into APS Reform Efforts and Future Strategies

Navigating the Path to a Modern Australian Public Service: An Insight into APS Reform Efforts and Future Strategies

Ahead of the Innovate Australia Showcase we spoke to Dr Rachel Bacon, Deputy Commissioner at the APSC, to discuss the intricacies of APS reform efforts and the future outlook for …

Nouha Elmasri Workforce, Skills and Capability
6 Apr 2024
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INTERVIEWS
Let's Chat: Electronic Medical Records & Optimizing Skills Through Digital Technology

Let's Chat: Electronic Medical Records & Optimizing Skills Through Digital Technology

Dr. Kathleen Ross, President of The Canadian Medical Association discusses navigating the digital health landscape at our Healthcare Infrastructure Conference 2023.

Madeson Darcy General
4 Apr 2024
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INDUSTRY TRENDS
Is Government Optimising One of Its Best Service Design Partners – Its Citizens?

Is Government Optimising One of Its Best Service Design Partners – Its Citizens?

What is the best way for governments to achieve a customer-centric approach in order to enhance user experiences and engagement? Listen to their citizens, of course.

Heather Dailey Digital Services and Customer Experience
4 Apr 2024
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