Insights

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Interviews

Let's Chat: Collaborating for Accessible and Inclusive Government Services

Aaron Jaffery, Chief Product Officer and Architect for Benefits Delivery Modernization Programme from Service Canada emphasizes the importance of understanding citizens' needs through direct community engagement to deliver effective government …
Kelly Zheng Kelly Zheng
Digital Services and Customer Experience
Public Sector Network logo
10 Mar 2025
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Industry Trends
Members-only insight

Innovate South Australia 2025 Key Takeaways: Digital Services & IT Modernisation

Insights on digital transformation, cybersecurity resilience, service co-design, and IT modernisation driving the future of public sector services.
Patrick Joy Patrick Joy
Digital Services and Customer Experience
10 Mar 2025
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Industry Trends
Members-only insight

State of the Service Spotlight: South Australia Innovation 2025

Discover how South Australia’s public sector is tackling workforce shortages, budget constraints, and digital innovation gaps while balancing cybersecurity, collaboration, and technology adoption in its digital transformation journey.
Patrick Joy Patrick Joy
Digital Services and Customer Experience
7 Mar 2025
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Interviews

Let's Chat: Insights From The First-Ever Chief Deputy of Innovation at the Department of Education

Must-watch for anyone interested in how technology and innovation are reshaping education, improving efficiency, and preparing students and educators for the future.
Madeson Darcy Madeson Darcy
Digital Services and Customer Experience
Public Sector Network logo
5 Mar 2025
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Interviews

Public Sector Podcast: Uruguay’s Digital Transformation Journey

Explore Uruguay’s remarkable journey to becoming one of the top 25 countries in digital transformation
Heather Dailey Heather Dailey
Digital Services and Customer Experience
Public Sector Network logo
5 Mar 2025
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On Demand
Members-only insight

Public Sector Podcast: What's next for Georgia's Transformation Technology?

Shaping AI governance for digital government services, focusing on ethics, workforce training, and responsible adoption.
Blaise Corod Blaise Corod
Digital Services and Customer Experience
Public Sector Network logo
4 Mar 2025
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Industry Trends

New Zealand’s Service Modernisation Roadmap: A Unified Approach to Digital Government

Learn more about this crucial step toward modernising service delivery, improving productivity, and ensuring a more citizen-centric approach.
Heather Dailey Heather Dailey
Digital Services and Customer Experience
Public Sector Network logo
4 Mar 2025
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Industry Trends
Partner Content

The case for faster digital adoption

Adobe’s latest Digital Government Index for Australia reveals how public sector agencies can accelerate adoption of digital services through improvements in key areas of customer service, digital equity and site …
Keiron Devlin Keiron Devlin
Digital Services and Customer Experience
Partner Content
Adobe logo
25 Feb 2025
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