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Digital Government & CX
6 Public Sector Trends Ramping Up Service Delivery in 2024
In a digital age where convenience is king, governments are stepping up to the challenge, revolutionizing service delivery to meet the needs of a rapidly evolving society. So let’s dive into the 6 biggest digital government service design trends, plus we'll see how global government innovation leaders are already harnessing these trends to drive superior citizen outcomes.
Digital Government & CX
Digital Government Spotlight: 5 Projects Transforming the Australian Public Sector
Innovate Australia
Ahead of the Innovate Australia Government Showcase we caught up with five Federal Government leaders to explore the projects and initiatives they're working on, and to learn how these projects …
Digital Government & CX
Trustworthy, Inclusive & Intelligent: Understanding NSW Government Priorities in 2024
Digital.NSW Showcase
A global report into digital government has ranked Australia in the top five performing countries globally, with the state of New South Wales leading the way in a number of inclusive, accessible, intelligent and ethical digital practices. Learn how in this
Digital Government & CX
Bridging the Digital Divide. What’s Next for Leading Governments?
Adobe’s new Global Government Digital Performance and Inclusion (GDPI) Benchmark shows Australia is narrowing the digital divide for citizens. Government websites are easier to find, access, read and understand, but barriers remain just as AI-led technologies usher in the next wave of transformative change.
Digital Government & CX
Partner Content
Australia's Public Sector Being Reshaped by Digital Transformation
The implementation of new technologies and digital tools is reshaping Australia’s public sector, with new research showing 85% of government workers surveyed had recently experienced a digital initiative being implemented within their department or agency.
Technology & Transformation
Dawn of a Digital Frontier: Paving the Way for a Dynamic Public Service in 2024
Public Sector Innovation Show - Federal - Canada
In this Government Keynote session we hear insights from Vidya ShankarNarayan, Assistant Deputy Minister & Chief Information Officer, Agriculture and Agrifood, on addressing the digital divide and ensuring equal access …
Technology & Transformation
Transforming Service Delivery for Canadians
Public Sector Innovation Show - Federal - Canada
In this Ministerial Address, Minister Terry Beech, Minister of Citizen's Services shares his priorities: Dental - code for benefits (security, pension plan, employment insurance) Digital - the need to move to digital first, integrating AI Customer service - consolidating and integrating the customer experience, share information across departments, focus on communication, customisation Our esteemed speaker continues to highlight that we need an upskilled public service in order to be a technically strong public service and remain future-ready.
Technology & Transformation
Why Cloud? Why Now? FinOps, DevOps, and Sustainability Essentials for 2024
Public Sector Innovation Show - Federal - Canada
In this Platinum Partner session, we hear insights from Andre Leduc, Senior Business Development Manager, AWS Canada and Greg Bukowski, Field CTO, BMC on uncovering financial management strategies that drive cloud cost optimisation, exploring how connected DigitalOps can optimise costs across teams and how to decrease carbon footprints through renewable cloud energy sources.
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