Learn
Upskill
Connect
Attend
Solve
Join Become a member

Insights

Access quality content from global government thought leaders

Clear
WHITEPAPERS & REPORTS PARTNER CONTENT
The Formula for Creating Trust in Digital Government

The Formula for Creating Trust in Digital Government

Research shows that high trust leads to policy effectiveness.

Kristi Kalmaru Digital Services and Customer Experience
Nortal logo
16 Jan 2025
Flag of Canada
INDUSTRY TRENDS PARTNER CONTENT
Key Takeaways from The Regional State Highways and Transportation (DOT) Conference

Key Takeaways from The Regional State Highways and Transportation (DOT) Conference

DOTs face a multitude of challenges that threaten their ability to fulfill their missions. This makes effective records management mission-critical, especially for securing funding for pilot programs and infrastructure projects.

Access Sciences Corporation General
Access Sciences Corporation logo
16 Jan 2025
Flag of United States
INDUSTRY TRENDS
Innovate South Australia 2024 Key Takeaways: Digital Services & CX

Innovate South Australia 2024 Key Takeaways: Digital Services & CX

The Benefit of Digital: The Value in South Australia's Citizen-Centric Transformation

Patrick Joy Digital Services and Customer Experience
15 Jan 2025
Flag of Australia
INDUSTRY TRENDS
State of the Service Spotlight: South Australian Innovation 2024

State of the Service Spotlight: South Australian Innovation 2024

Discover insights from South Australia's top public sector innovators on addressing key challenges, prioritising digital reform and innovation, and fostering cross-functional collaboration to drive successful transformation.

Patrick Joy Digital Services and Customer Experience
15 Jan 2025
Flag of Australia
WHITEPAPERS & REPORTS
The High Stakes of Digital Citizen Experience

The High Stakes of Digital Citizen Experience

This whitepaper explores how AI, automation, and integrated digital platforms are transforming public sector services to enhance citizen engagement, efficiency, and trust.

Patrick Joy Digital Services and Customer Experience
15 Jan 2025
Flag of Australia
INDUSTRY TRENDS PARTNER CONTENT
How OpenText will save $1B with our own products

How OpenText will save $1B with our own products

Expected cost reductions over 10 years with “OpenText trusts OpenText”

Damaris Montoya IT Modernization and Cloud
OpenText logo
12 Jan 2025
Flag of Canada
INDUSTRY TRENDS PARTNER CONTENT
Cloud for government from OpenText™

Cloud for government from OpenText™

Transform the Public Sector with a FedRAMP-compliant cloud

Damaris Montoya Digital Services and Customer Experience
OpenText logo
12 Jan 2025
Flag of Canada
INDUSTRY TRENDS PARTNER CONTENT
Focus on citizen experience to make lasting change in government

Focus on citizen experience to make lasting change in government

As the U.S. House of Representatives transitions to a new set of leaders, I can reflect upon my experience going through three Administration transitions as…

Damaris Montoya Digital Services and Customer Experience
OpenText logo
12 Jan 2025
Flag of Canada

Recommendations

Let's Chat: Modernization, Security, and Digital Equity in Virginia’s Corrections System
Let's Chat: Modernization, Security, and Digital Equity in Virginia’s Corrections System
INTERVIEWS 17 Oct 2025
GIW NZ 2025: Reimagining Public Value in the Age of Intelligent Systems with Rob Fisher
GIW NZ 2025: Reimagining Public Value in the Age of Intelligent Systems with Rob Fisher
INDUSTRY TRENDS 5 Nov 2025
2025 Ransomware Holiday Risk Report
2025 Ransomware Holiday Risk Report
INDUSTRY TRENDS 25 Nov 2025
GIW NZ 2025- Chair Welcome to the Technology, Data & AI Integration track by Tony Evans
GIW NZ 2025- Chair Welcome to the Technology, Data & AI Integration track by Tony Evans
INDUSTRY TRENDS 7 Nov 2025
EntraGoat is a deliberately vulnerable lab that simulates real-world identity misconfigurations in Microsoft Entra ID.
EntraGoat is a deliberately vulnerable lab that simulates real-world identity misconfigurations in Microsoft Entra ID.
GUIDES 6 Nov 2025