Traveller Modernization: New Technologies for a Faster, Better, and Safer Experience at the Border
In this keynote session Nina Patel, Regional Director General, Pacific Region and Andrew Lawrence, Director General, Traveller Transformation, both from the Canada Border Services Agency discuss how their agency is working to make travel smoother while keeping the border safe.
Our government leaders also talk through:
- the use of new tools and technologies, updating processes, laws and policies.
- An overview of changes to border security and the travel experience to keep up with today’s digital age and global trends
- A real-world case study on navigating the shift from manual to digital service delivery, innovative mobile apps to machine learning, and managing change to redefine the traveller experience and build the border of future
Recommendations
The Public Sector Podcast: Creating the Tech Foundation to Enable Modern Digital Service Delivery - Unpacking Emerging 2026 Priorities
INDUSTRY TRENDS
20 Oct 2025
Modernizing Government Services to Drive Economic Impact and ROI
INDUSTRY TRENDS
9 Oct 2025
Arizona Department of Child Safety (DCS) simplifies processes with genAI
INDUSTRY TRENDS
29 Sep 2025
The Public Sector Podcast: Securing the Queensland Olympics as the world descends
INDUSTRY TRENDS
27 Oct 2025
EntraGoat is a deliberately vulnerable lab that simulates real-world identity misconfigurations in Microsoft Entra ID.
GUIDES
6 Nov 2025