Insights
|
On Demand
|
IT Modernization and Cloud

Traveller Modernization: New Technologies for a Faster, Better, and Safer Experience at the Border

In this keynote session Nina Patel, Regional Director General, Pacific Region and Andrew Lawrence, Director General, Traveller Transformation, both from the Canada Border Services Agency discuss how their agency is working to make travel smoother while keeping the border safe.

Like Comment

Our government leaders also talk through:

  • the use of new tools and technologies, updating processes, laws and policies.
  • An overview of changes to border security and the travel experience to keep up with today’s digital age and global trends 
  • A real-world case study on navigating the shift from manual to digital service delivery, innovative mobile apps to machine learning, and managing change to redefine the traveller experience and build the border of future


Most Popular Insights

On Demand Fostering a Culture of Retention and Innovation in the Public Sector Workforce

Fostering a Culture of Retention and Innovation in the Public Sector Workforce

Members-only
On Demand Fostering Strategies for Digital Inclusion and Bridging the Digital Divide

Fostering Strategies for Digital Inclusion and Bridging the Digital Divide

Members-only
On Demand Envisioning the Future of Government Technology

Envisioning the Future of Government Technology

Members-only
On Demand Driving Innovation: Uruguay Path to Digital Transformation

Driving Innovation: Uruguay Path to Digital Transformation

Public
On Demand Enhancing Interagency Collaboration and Vendor Partnerships for Improved Public Service Outcomes

Enhancing Interagency Collaboration and Vendor Partnerships for Improved Public Service Outcomes

Members-only
On Demand Human-Centred Design: Transforming Public Services in Arizona

Human-Centred Design: Transforming Public Services in Arizona

Members-only
On Demand Public Sector Podcast: What's next for Georgia's Transformation Technology?

Public Sector Podcast: What's next for Georgia's Transformation Technology?

Members-only
On Demand When Every Minute Counts Recovering AD During An Attack

When Every Minute Counts Recovering AD During An Attack

Public
On Demand A Year in Review with Technology and Innovation in Alberta

A Year in Review with Technology and Innovation in Alberta

Members-only
On Demand Designing Services Around Citizen Needs: Achieving Seamless CX in the Digital Era

Designing Services Around Citizen Needs: Achieving Seamless CX in the Digital Era

Public
On Demand Seamless Citizen Engagement: The Path to Simplicity

Seamless Citizen Engagement: The Path to Simplicity

Public
On Demand The Intersection of Technology, Security and Privacy at Service NSW

The Intersection of Technology, Security and Privacy at Service NSW

Public
On Demand Equity, Diversity, and Inclusion as Part of Organizational Transformation

Equity, Diversity, and Inclusion as Part of Organizational Transformation

Public
On Demand Generative AI, Trust & the Public Sector

Generative AI, Trust & the Public Sector

Public

Most Popular Partner Content

Industry Trends Voice of Customer Insights report - reducing risk and achieving Essential Eight

Voice of Customer Insights report - reducing risk and achieving Essential Eight

Public
Case Studies Building organisational capacity for innovation

Building organisational capacity for innovation

Public
Industry Trends It's time to bring implementation into policy design

It's time to bring implementation into policy design

Public
Case Studies How AI can be used in a sensitive area to help people express their needs

How AI can be used in a sensitive area to help people express their needs

Public
Industry Trends Are AI Apps safe to use? How to securely adopt AI in your agency.

Are AI Apps safe to use? How to securely adopt AI in your agency.

Public
Industry Trends The Guide to the Microsoft Active Directory Forest Recovery Guide

The Guide to the Microsoft Active Directory Forest Recovery Guide

Public
On Demand When Every Minute Counts Recovering AD During An Attack

When Every Minute Counts Recovering AD During An Attack

Public
Industry Trends Accelerating program delivery: challenges and solutions for public sector leaders

Accelerating program delivery: challenges and solutions for public sector leaders

Public
Interviews How Diversity Makes Us Better Designers

How Diversity Makes Us Better Designers

Public
Industry Trends AWS vs Microsoft Azure vs Google Cloud vs Oracle Cloud Infrastructure: A Comprehensive Comparison

AWS vs Microsoft Azure vs Google Cloud vs Oracle Cloud Infrastructure: A Comprehensive Comparison

Public
Guides Using the Viable System Model to Improve Government Operations

Using the Viable System Model to Improve Government Operations

Public
Industry Trends Leveraging the Strength of Centaur Teams: Combining Human Intelligence with AI's Abilities

Leveraging the Strength of Centaur Teams: Combining Human Intelligence with AI's Abilities

Public
Guides Embracing Value Stream Thinking in Public Sector Project Management

Embracing Value Stream Thinking in Public Sector Project Management

Public
Industry Trends Everything You Need to Know About Oracle 23c

Everything You Need to Know About Oracle 23c

Public
Industry Trends The Role of Database Management in Business Growth

The Role of Database Management in Business Growth

Public