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Digital Services and Customer Experience

Lessons from Outside of BC: Unlocking Tools and Strategies to Drive Innovation and Modernization

In this session a panel of public sector and private sector leaders gather to share their insights on how to unlock the tools and strategies to drive innovation and modernization across government.

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 Featuring insights from: 

  • Nick Stowe, State Chief Technology Officer, Washington Technology Solutions 
  • Lindsay Morgan Tracy, Innovator-in-Chief, Economic Justice, Office of the Secretary, Washington State Department of Social and Health Services 
  • Robert Falzon, Head of Engineering, Office of the CTO, Check Point 
  • Diana Popescu, Partner, Technology Strategy and Transformation, PwC Canada


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