Public Sector Podcast: Maximizing the Impact of Technology, Data, and AI Applications

In this episode, we sit down with Sophia Mohr, Chief Innovation and Technology Officer at the Central Ohio Transit Authority (COTA), to explore the role of data, AI, and emerging technologies in shaping the future of public transit. Sophia shares how her team is driving efficiency, improving customer experience, and planning for a growing Columbus population—all while ensuring responsible, inclusive innovation.

With a portfolio spanning strategic planning, cybersecurity, product development, and data analytics, Sophia offers real-world insights into how public sector leaders can leverage technology for long-term success. From using buses as “rolling data centres” to creating a 25-year roadmap for expansion, she breaks down what it takes to modernise public services without losing sight of the people they serve.

Key Themes & Discussion Points

• Strategic Innovation in Transit – Using data, infrastructure, and AI to expand and optimise services in a rapidly growing region.
• AI & Cybersecurity – The dual challenge of leveraging AI while managing data privacy and protecting against malicious threats.
• Culture Shift & Tech Roadmaps – How public entities can move from reactive to strategic by embedding technology into organisational planning.
• Data-Driven Decisions – Real-time analytics and proactive maintenance to improve performance, customer experience, and operational efficiency.
• Digital Transformation – From fare payments to traffic signal prioritisation, tech is no longer a “nice to have”—it’s essential.

Why You Should Listen

Whether you're leading innovation in transport, healthcare, or local government, this episode delivers practical lessons on how to embrace AI responsibly, manage long-term change, and centre technology around people.

Quotable Moment

“Every one of our buses is a rolling data centre—and the insights we gain are shaping how we move our community forward.”

🎧 Tune in to hear how Sophia and COTA are redefining mobility, data, and tech strategy for the public good.

Sophia will be joining our upcoming Government Innovation Showcase Ohio this May 13 in Columbus as a panelist! Don't miss out the opportunities to hear more from Sophie and other public sector innovators.