Insights

Driving Innovation in Health Services: Insights from Texas Health and Human Services Commission

Q&A with Dr. Alaric Robertson, the Director of Continuous Improvement Programs from Texas Health and Human Services about leading from the human perspective of digital transformation

Kelly Zheng Digital Services and Customer Experience

3 Sep 2024

INDUSTRY TRENDS

4 Key Changes to NSW Procurement Coming Soon

"If Not, Why Not?" NSW's recent procurement overhaul has some big changes coming

Jordan Mullins General

2 Sep 2024

WHITEPAPERS & REPORTS BRONZE PARTNER CONTENT

2024 Cloud Complexity Report: The AI Divide

In this report we explore how technology decision-makers around the globe are navigating and deploying AI at scale, with insights into the progress, readiness, challenges, and momentum of the past …

Angela Coombes Digital Services and Customer Experience

2 Sep 2024

INDUSTRY TRENDS PARTNER CONTENT

Enhance your Dynamics 365 experience with Copilot

Learn how the integration of Copilot in Dynamics 365 can boost productivity and deliver personalized customer engagement in marketing, sales, and customer support.

Nolaine Puig Digital Services and Customer Experience

1 Sep 2024

INDUSTRY TRENDS

Australia's Mental Health Revolution - Part 3

The Grey Ethics of AI in Mental Health

Heather Dailey General

1 Sep 2024

CASE STUDIES

Public Sector Podcast: A case study in turning a crisis into an opportunity for digital servicing

Transforming legacy systems, service delivery and UX with the Magistrates’ Court of Victoria

Jordan Mullins Digital Services and Customer Experience

1 Sep 2024

INDUSTRY TRENDS

New Zealand's Digital Transformation: Innovating for Efficiency, Security, and Sustainability

Discover how New Zealand’s government is leveraging digital innovation and cybersecurity to modernise public services, optimise resources, and address climate challenges.

Natalie Forward Digital Services and Customer Experience

30 Aug 2024

INTERVIEWS

Let's Chat: Embracing Innovation and AI in Public Service

The Honourable Brenda Bailey from the Minister of Jobs, Economic Development and Innovation at the Government of British Columbia discusses embracing innovation and AI in Public Service and the opportunities …

Kelly Zheng IT Modernization and Cloud

29 Aug 2024