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GUIDES
The Value Imperative: Rethinking Digital Identity, Procurement and Innovation

The Value Imperative: Rethinking Digital Identity, Procurement and Innovation

Research Innovation Council ANZ Executive Summary | Vol.25 | South Australia State Government | Torrens University Australia

Patrick Joy Digital Services and Customer Experience
23 Jun 2025
Flag of Australia
GUIDES
The Real Work of Digital: Embedding AI, Data Quality and Capability Where It Counts

The Real Work of Digital: Embedding AI, Data Quality and Capability Where It Counts

Research Innovation Council ANZ Executive Summary | Vol.23 | New South Wales State Government | University of Technology Sydney

Patrick Joy Digital Services and Customer Experience
23 Jun 2025
Flag of Australia
GUIDES
Scaffold, Don’t Replicate: A Shared Approach to Digital Government Services Delivery

Scaffold, Don’t Replicate: A Shared Approach to Digital Government Services Delivery

Research Innovation Council ANZ Executive Summary | Vol.22 | Western Australia State Government | Curtin University

Patrick Joy Digital Services and Customer Experience
23 Jun 2025
Flag of Australia
GUIDES
From Pilots to Purpose: Designing AI-Enabled Operating Models for Public Impact

From Pilots to Purpose: Designing AI-Enabled Operating Models for Public Impact

Research Innovation Council ANZ Executive Summary | Vol.21 | Victorian State Government | RMIT University

Patrick Joy Digital Services and Customer Experience
23 Jun 2025
Flag of Australia
GUIDES
Beyond the Build: Operationalising Innovation in Government through Culture, Trust, and Technology

Beyond the Build: Operationalising Innovation in Government through Culture, Trust, and Technology

Research Innovation Council ANZ Executive Summary | Vol.19 | Queensland State Government | Griffith University

Patrick Joy Digital Services and Customer Experience
23 Jun 2025
Flag of Australia
INDUSTRY TRENDS
The Public Sector Podcast: Diversity in Cyber Security: Insights on the retention of women in the workplace

The Public Sector Podcast: Diversity in Cyber Security: Insights on the retention of women in the workplace

Insights from an in-depth investigation into women’s roles in cybersecurity and strategies to foster a more diverse and robust cyber talent pool.

Heather Dailey Cyber Security and Risk Management
23 Jun 2025
Flag of Australia
INDUSTRY TRENDS
When Reporting Works Quietly: Rethinking What Success Looks Like in HR Reporting

When Reporting Works Quietly: Rethinking What Success Looks Like in HR Reporting

Success in HR analytics isn’t always loud. Sometimes, it’s the quiet, reliable reports that build trust, guide action, and keep everything moving. Earning trust without demanding attention.

Darren Shearer Data, Analytics and AI
21 Jun 2025
Global
INDUSTRY TRENDS
Connecticut’s Digital Journey: Lessons from the Public Sector

Connecticut’s Digital Journey: Lessons from the Public Sector

Discover how Connecticut’s digital transformation journey—powered by innovation, collaboration, and user-centered design, can inspire your organization’s path to modernizing public services.

Jennifer Balon Digital Services and Customer Experience
20 Jun 2025
Flag of United States
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