Government expectations for secure, modern, and resilient digital environments had been rising fast. The new Cloud Policy and updated AI Policy required agencies to demonstrate accountable, transparent, and risk-managed use of AI, supported by strong assurance and compliance practices.
Agencies also needed to ensure their information environments could safely manage high-impact and PROTECTED-level workloads, with robust controls for access, encryption, monitoring, and auditability. These expectations became even more critical as workflows such as investigations, benefits processing, and contract analysis grew more data-intensive and sensitive.
With legacy systems, fragmented repositories, and uneven governance still limiting efficiency, agencies faced pressure to modernise without increasing risk. This briefing explored how IRAP-aligned assurance, secure-by-design architecture, and intelligent content management enabled safe, compliant AI adoption and supported sustainable digital transformation.
Key Discussion Points
Navigating AI Compliance and Assurance in Practice: How agencies interpreted the new AI Policy, completed AI Impact Assessments, and developed governance models that supported responsible, transparent, and risk-managed AI deployments across diverse operational contexts.
Evolving Content, Case Management and Workflow Integrity: How public-sector organisations addressed fragmented, high-volume information environments to improve auditability, enable secure collaboration, and strengthen the integrity of case-driven and document-intensive processes.
Strengthening ICT and Information Foundations to Enable AI and Transformation: How agencies modernised legacy systems, uplifted information integrity, and embedded security-by-design principles (including access governance, monitoring, and assurance) to support scalable, compliant AI adoption.
Applying AI in High-Value, High-Sensitivity Government Workflows: How agencies explored or deployed AI in areas such as benefits processing, investigative workflows, contract analysis, and knowledge retrieval, ensuring alignment with ISM, PSPF, and IRAP expectations.
Who Attended
CIOs, CDOs, CISOs, ICT Directors, Enterprise Architects, Information Managers, Digital and Transformation Leaders, Service Delivery Executives, and Program Managers responsible for secure, compliant, and modern ICT operations across the Australian and New Zealand public sector.
Your facilitators
Gavin Diamond
Regional Vice President and ANZ General Manager, Box
Murtaza Masood
Managing Director, Government, Box
Bryce Undy
Chief IT Architect and Director of Strategy and Architecture, Transport, Regional Development, Communications, Sports and the Arts
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