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Partner Content
A Step-by-Step Guide to Introducing AI to a Government Department
Governments must have an AI checklist in place when considering introducing it to a department or agency. Here’s a suggested place to start.
General
Strengthen Cybersecurity with CompTIA Certifications
A Strategic Move for Government Globally.
General
Partner Content
The Ultimate Guide to Venue Hire Pricing
So you offer venue hire at your community space - but how much should you charge for it? Here's our ULTIMATE guide to help you decide how much to charge.
General
Partner Content
Moving Beyond Grades: Why and How You Should Develop a Growth Mindset
One of the biggest challenges for many learners is that this is a shift to a “can do” and “can learn” mindset - or in other words, a growth mindset.
General
Bronze Partner Content
Using the Viable System Model to Improve Government Operations
By combining Viable System Model and value chain analysis, governments can improve their performance and efficiency, and change the way they provide services and run public institutions.
Digital Services and Customer Experience
Change Management Playbook - How to deliver change management as a service
This Playbook aims to positions others looking to establish a Change Management Office, particularly in a public sector setting.
Cyber Security and Risk Management
Partner Content
A Beginner’s Guide to AWS Backup and Recovery
Learn the essentials of AWS backup and recovery with our beginner-friendly guide. Master backup and recovery techniques to safeguard data on AWS.
General
Partner Content
How can Enterprise Service Management Unify the Flow of Work For ALL and ANY Teams?
Innovate SA
Forrester recently named Atlassian's Jira Service Management a Leader in The Forrester Wave™ for Enterprise Service Management (ESM). As we know, service management teams today encompass beyond just IT help desk – for both internal and external facing support – and we have seen an increase in all teams employing the processes and platforms that are typical of an IT help desk. Here at Area9, we’ve been working with Legal, Procurement, Contract Management and HR Teams to configure Jira Service Management (JSM) to help them deliver exceptional service to all of their stakeholders. How does JSM exactly do that?
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