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INTERVIEWS
Speaker Spotlight Q&A: Jenny Hedderman, Esq., State Risk Counsel, Comptroller of the Commonwealth of Massachusetts

Speaker Spotlight Q&A: Jenny Hedderman, Esq., State Risk Counsel, Comptroller of the Commonwealth of Massachusetts

Jenny Hedderman, Esq., State Risk Counsel, Comptroller of the Commonwealth of Massachusetts State Risk Counsel with the Commonwealth of Massachusetts Comptroller’s Office. An expert and creative strategist in Government legal, finance, Risk Management and internal controls including Cybersecurity. Created CTR Cyber for cyber internal controls, speaker, Host of CTR Cyber 5 Series (Youtube), Professor and Board Member. Your Government Keynote: Risk & Reward: Cybersecurity and Privacy Awareness will detail how privacy awareness is a crucial component of cyber protection for the public sector - as it helps define the overall privacy culture in an organization. Mechanisms in place will help …

Scarlet Reynoso Cyber Security and Risk Management
25 Aug 2022
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INDUSTRY TRENDS
NSW Government Service Innovation

NSW Government Service Innovation

We surveyed over 1600 public sector leaders and the results are in. Take a look at the biggest trends, challenges and priorities shaping the future of government service innovation across the NSW public sector. Last year we saw a hybrid format with 253 leaders from across the state gathering in person and 1,356 joining us online. In 2022 the event is back bigger and better, with a completely in-person program. In partnership with the NSW Government, the Digital.NSW Showcase will share detailed examples of how NSW departments and agencies enable greater accessibility by addressing the digital divide and improving connectivity …

Public Sector Network IT Modernization and Cloud
24 Aug 2022
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INDUSTRY TRENDS
API Design and Development: Creating and Executing the Roadmap

API Design and Development: Creating and Executing the Roadmap

It is common knowledge that technology dominates our lives, and that we interact with computers or the technology within them multiple times a day. Computers power our cars, many appliances within our homes, our mobile devices and so many other unseen devices and operations. They are also used heavily within government services, and not just in a visible way. The backend operations of most government agencies are usually busy hives of banks of computers operating all manner of systems and processes. Many of these computers and systems can communicate with each other because of Application Programming Interfaces, or APIs, and …

Neboneid Hamoo IT Modernization and Cloud
20 Aug 2022
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INTERVIEWS
Speaker Spotlight Q&A: Chris Letterman, Chief Information Security Officer, State of Alaska, Department of Administration 

Speaker Spotlight Q&A: Chris Letterman, Chief Information Security Officer, State of Alaska, Department of Administration 

Born and raised in Kentucky, I am the youngest of 6 and straight from college (@University of Louisville) I joined the U.S. Navy to serve as an Electronics Technician. While in, I was chosen to attend specialty school in crypto and communication security. The Navy is what brought me to Alaska back in 1994. After the Navy, I relocated to Juneau and immediately fell into an opportunity to work for a national communications company building out a cellular network. I started my career in public service with the State of Alaska in 1998, and since then have worked for the …

Scarlet Reynoso Cyber Security and Risk Management
18 Aug 2022
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WHITEPAPERS & REPORTS
HR & Future of Work Roadshow 2022 Highlights

HR & Future of Work Roadshow 2022 Highlights

The work of government and the way government works is changing, yet there continues to be a preoccupation with cost optimisation, cost reduction, and sustainable cost management. This has required HR to play its part, largely through making the HR function more efficient, but not necessarily more effective. The people aspect in government organisations contains some truly business-critical issues and the need for HR to rise to these challenges has never been more acute.

Teresa Anderson Workforce, Skills and Capability
17 Aug 2022
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INTERVIEWS
Speaker Spotlight Q&A: Whitney Phillips, State Privacy Officer, State of Utah

Speaker Spotlight Q&A: Whitney Phillips, State Privacy Officer, State of Utah

Meet Whitney Phillips, State Privacy Officer, State of Utah Dr. Whitney Phillips was confirmed by the Utah Senate in December 2021 as the first State Privacy Officer. Prior to serving in this role, she spent four years as the Utah State Board of Education’s first Chief Privacy Office, and has held a variety of prior positions in education and government. Dr. Phillips is a Certified Information Privacy Manager (CIPM) and a Certified Information Privacy Professional for the U.S. (CIPP). She received her Ph.D. in Educational Inquiry, Measurement, and Evaluation from Brigham Young University, specializing in longitudinal data analysis.

Scarlet Reynoso Cyber Security and Risk Management
16 Aug 2022
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INDUSTRY TRENDS
Leadership and Workforce Management: Shaping the Next Normal

Leadership and Workforce Management: Shaping the Next Normal

From a procurement perspective, we had to work really quickly with vendors and had to make emergency purchases. We also had to do things a lot faster than normal, making some people uncomfortable. However, in a way the pandemic came at a good time for the organization. Less than a year before the pandemic, we switched out our desktops for laptops. At the time it was a big change that was very disruptive in itself, but it ended up making a real difference. There were some working-from-home practices already in place, but for most staff it was foreign territory. So …

Kelly Zheng General
16 Aug 2022
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INDUSTRY TRENDS
Evolving Enterprise Architecture Frameworks to Transform & Enhance Customer Value

Evolving Enterprise Architecture Frameworks to Transform & Enhance Customer Value

In a broad sense, the EA profession works in the digital space, and that means “anything that’s technology related,” or in other words, “helping agencies to digitally enable their services for their customers.” In Queensland however this is not quite where it should be because “we are lagging behind most other states in terms of digital transformation.” Nonetheless, the state is eager to update their “digital data and ICT governance, but only in the sense that it sets guardrails and then gets out of the way.” From a governance and resources perspective, as the pandemic subsides, “we all needed to …

Knia Pablo IT Modernization and Cloud
12 Aug 2022
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