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Innovation Shows

The Changing Face of Talent: Q&A with Alex Smith, CHRO of Memphis, TN

Ahead of her session at Government Innovation Georgia on March 29th, we caught up with Alex Smith, Chief Human Resources Officer from the City of Memphis, to learn more about her DEI initiatives, her approach to innovation, and her upcoming Panel Discussion: The Future of Work: The Changing Face of Talent.

The Changing Face of Talent: Q&A with Alex Smith, CHRO of Memphis, TN

HR & Future of Work

Redefining HR Functions Amid the Evolution of the Workplace

The main point is that the pandemic shone a light on the need to ensure greater engagement and empowerment of employees. Almost for the first time, employees realized that they are in charge of their own destinies, so Martina Mangion says, we as HR teams need to be more competitive in how we attract, recruit, engage with and retain those employees. People now move laterally not just upwards if a competing role has better conditions or benefits. So upskilling has also become more important than ever before. On top of that, it is crucial that we have a diverse workforce …

Redefining HR Functions Amid the Evolution of the Workplace

HR & Future of Work

Strategies to Attract and Retain the Next Generation of Leaders for Tomorrow’s Public Sector

In the forgotten past, people were happy to have a job and often stayed in their roles for many years even if they didn’t really enjoy what they were doing. In the last few decades this started to change and now, especially after the pandemic, the job alone is not enough to sustain employees. It is about the workforce and the workplace as much as the work itself. For instance, the demographics of most workplaces will soon change with the retirement of the baby-boomers and incoming of the next generation who have a different priority as they join the workforce. …

Strategies to Attract and Retain the Next Generation of Leaders for Tomorrow’s Public Sector

Data Management & Analytics

Speaker Spotlight Q&A with Sarah Truckle, Director of Program and Strategic Operations at the State of Vermont's Agency of Human Services

She has graduate degrees in both law and environmental policy from Vermont Law School. In her role within the Secretary’s Office, she leads the agency’s integration and care coordination through complex case management, directing the systems-level coordination of agency resources and community partner services. Additionally, her work integrates the Agency’s strategic operations supporting programmatic and fiscal alignment. Outside of work Sarah enjoys baking cakes and pastries, reading fiction, and walking through Hubbard Park with her two sons.

Speaker Spotlight Q&A with Sarah Truckle, Director of Program and Strategic Operations at the State of Vermont's Agency of Human Services

Innovation & IT

Refining IT Infrastructure Initiatives to Further Aotearoa’s Digital Strategy

This is just one example, but the changes over the last few decades have been so dramatic that the “traditional concepts of things like property ownership and even our social fabric are being challenged.” And just like the industrial age was about “augmenting human strengths, the digital age is about augmenting human intellect.” As part of that, rather than the mass production of identical products, which was at the heart of the industrial revolution, “the digital era is characterised by personalisation and the tailoring of services to meet the needs of the many, the few and the individual.” Like the …

Refining IT Infrastructure Initiatives to Further Aotearoa’s Digital Strategy

Health & Human Services

Delivering Healthcare to Remote Communities

The intention was for the care of patients to be as “uninterrupted as possible,” and this even included the publication of a “playbook and other resources to help physicians.” The first few months of the pandemic in remote locations led to a lot of lessons being learned, many of which “were not anticipated.” In Yukon for instance, in the northwest of the country, “we were very rapidly able to move to providing consultations either over a platform or over the phone, so that was excellent,” and the transition to virtual care was all but seamless. One of the positive but …

Delivering Healthcare to Remote Communities

HR & Future of Work

Spotlight Interview: Jessica Bensel, CHRO, U.S. Department of Commerce - Federal HR Insights

I am the Director for the Office of Human Resources Management (OHRM) and the Chief Human Capital Officer (CHCO) for the Department of Commerce. I inform the Deputy Secretary of Commerce on all things Human Capital. My office is the strategic arm for the Department – working in Learning and Development, ER/LR, talent services, accountability, risk, safety, health, executive resources, succession planning, and more. I also teach undergraduate classes for UMGC in HR – have for over ten years now. I came to DOC in September. Prior to being at DOC, I was at DHS/USCIS and before that at the …

Spotlight Interview: Jessica Bensel, CHRO, U.S. Department of Commerce - Federal HR Insights

Local Government

Local Government & Municipalities Executive Sessions 2021

In a post-COVID world, most councils are working on a recovery strategy to survive, revive and thrive, with digital transformation at its core. Achieving whole-of-council digital transformation is a key challenge, as it is more than just technology implementation.

Local Government & Municipalities Executive Sessions 2021

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