Paris Armstrong's Insights
Ahead of his 2023 session at Government Innovation New York, we're sharing a chat we had last year with Oswaldo Mestre Jr., Chief Service Officer & Director of Citizen Services for the City of Buffalo Division of Citizen Services. In it, he highlights the importance of diversity, equity and inclusion in workforce development. Join Oswaldo at his next talk - all about Building Successful Data Relationships - at the 2023 Government Innovation New York event on May 17th.
Ahead of her session at Government Innovation Georgia on March 29th, we caught up with Alex Smith, Chief Human Resources Officer from the City of Memphis, to learn more about her DEI initiatives, her approach to innovation, and her upcoming Panel Discussion: The Future of Work: The Changing Face of Talent.
The main point is that the pandemic shone a light on the need to ensure greater engagement and empowerment of employees. Almost for the first time, employees realized that they are in charge of their own destinies, so Martina Mangion says, we as HR teams need to be more competitive in how we attract, recruit, engage with and retain those employees. People now move laterally not just upwards if a competing role has better conditions or benefits. So upskilling has also become more important than ever before. On top of that, it is crucial that we have a diverse workforce …
In the forgotten past, people were happy to have a job and often stayed in their roles for many years even if they didn’t really enjoy what they were doing. In the last few decades this started to change and now, especially after the pandemic, the job alone is not enough to sustain employees. It is about the workforce and the workplace as much as the work itself. For instance, the demographics of most workplaces will soon change with the retirement of the baby-boomers and incoming of the next generation who have a different priority as they join the workforce. …
She has graduate degrees in both law and environmental policy from Vermont Law School. In her role within the Secretary’s Office, she leads the agency’s integration and care coordination through complex case management, directing the systems-level coordination of agency resources and community partner services. Additionally, her work integrates the Agency’s strategic operations supporting programmatic and fiscal alignment. Outside of work Sarah enjoys baking cakes and pastries, reading fiction, and walking through Hubbard Park with her two sons.
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