Digital Transformation Focus of NSW Government

Mr Chapman also said cyber security was not set and forget, with the showcase to look at ways Cyber Security NSW could engage with industry and continue its mission to strengthen government cyber security capabilities and standards. As cyber threats evolve, it makes sense for our response to also evolve. The NSW Government has an important role in setting the standards and requirements for cyber security within our State. It is critical we continue to listen and work with industry and experts to maintain and enhance cyber security capabilities and ensure we safeguard customer and government information, protect critical assets, …

NSW Government Service Innovation

We surveyed over 1600 public sector leaders and the results are in. Take a look at the biggest trends, challenges and priorities shaping the future of government service innovation across the NSW public sector. Last year we saw a hybrid format with 253 leaders from across the state gathering in person and 1,356 joining us online. In 2022 the event is back bigger and better, with a completely in-person program. In partnership with the NSW Government, the Digital.NSW Showcase will share detailed examples of how NSW departments and agencies enable greater accessibility by addressing the digital divide and improving connectivity …

Delivering a Simplified Customer Experience to Transform Facility Venue Bookings

From time to time we ALL find ourselves needing to find and use spaces and places for different purposes. Maybe it’s for a family celebration, an offsite work meeting or to play informal sport. Maybe it’s for a workshop, a networking event, an AGM… whatever the reason, the way in which we find and use community spaces remains… difficult.

Developing Autonomous Data Competencies for Real Value & Analytics-Readiness

The concept of data integration can mean different things to different people, but for this purpose, it means “joining, combining or linking data from more than one source.” Generally, the data needs to have shared characteristics, so that it should be “about people or businesses,” and it can also be “integrated over time to create a longitudinal dataset.” But to really get the most out of the data, it also needs to interact with other datasets. For instance, “educational outcomes are not just affected by what’s happening in the classroom, they’re also affected by other things like health and family …

Spotlight: Securonix on Consolidation Trends

Consolidation continues to be a positive trend in the User and Entity Behaviour Analytics (UEBA) and Security Information and Event Management (SIEM) industry. SIEM and UEBA were, until relatively recently, separate technology areas, with many technology vendors active in one of those areas, but few active in both. Additionally, Security Orchestration, Automation and Response (SOAR) technology was separate and had its own set of active vendors. These technologies really belong in a single platform, in order to increase the efficiency of the component parts and system as a whole, and to reduce the cost and complexity of those technologies for …

Harnessing Emerging Technologies for Citizen Outcomes

The Office of the Chief Information Officer (OCIO) “provides whole-of-government technology and cybersecurity services across the SA government.” Due to the importance of the work, “the way we harness these emerging technologies is absolutely critical.” Therefore, at OCIO and across the entire public sector, “we’re not going to be harnessing anything new if our people don’t feel safe.” Despite all that humankind has been through and the fact that “our civilisations have changed dramatically over time, our brain has not evolved at the same pace,” particularly the amygdala, which is responsible for “emotional stress and our fight, flight or freeze …

Navigating an Agile Procurement Team & Strategic Sourcing Function in Government

At our recent Digitising and Scaling Corporate Services for Back Office Transformation virtual event – Andrea Mayer, Director, Financial Services & Strategic Sourcing, Department of State Development, Infrastructure, Local Government & Planning (Qld) explored strategies on how to lay the foundations for repositioning procurement activities and resources. The agile methodology has two main pillars and a number of other principles that make it ideal for these times. The central pillars are “ongoing communication and flexibility.” The other supporting principles include “collaboration and feedback from clients; efficiency and speed, which includes transparency and responsiveness; motivation and shared goals; simplification through the …

Spotlight Interview - Defence, Security and Justice ANZ Q1 National Insights

The move to “digital transformation” has certainly accelerated in the last couple of years and a big driver for that has been the pandemic. Sometimes changing an outdated process is a lot of effort but when you have no choice i.e. you can’t travel to collect or handle a disk containing some important CCTV evidence, you need another way. Digital Evidence Management solutions where there before but necessity has definitely meant the benefits are being realised quicker. And a change from some of the outdated costly processes to a quicker safer way of handling and managing digital evidence and cases …