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Technology & Transformation
The Future of Innovation in Queensland Government: Opportunities for 2023 & Beyond
Innovate QLD
In this GovTalk Panel discussion, our experts weigh in on the future of innovation for the Queensland government. Our speakers answer questions and reveal their vision for Queensland and how their departments are contributing and transforming government. Dr. Paul Mathieson, GM coLab Growth Hub, discusses his focus on people and developing capabilities as well as developing global partnerships, Andrew Harris, Executive Director Business & Corporate Services, Office of Industrial Relations discusses new IT systems that will be implemented and the importance of staff experience when rolling out new systems, Yas Grigaliunas, Chief Circular Entrepreneur, Circular Australia, explains the concept of …
Technology & Transformation
Navigating the Evolving Realm of Human Centricity: The Key to Creating a World-Class Citizen Experience
Innovate QLD 2023
In this GovTalk Panel session, we hear from our government leaders on projections in the next 12-24 in the development of human-centric services. Our experts discuss the importance of trust, personal experiences and how to properly implement and use generative AI to solve problems. Furthermore, our leaders discuss how to bridge the gap between citizens who are digitally educated and those who are not when introducing these new technologies and how conversations around digital transformation differs depending on the Australian states. Hear insights from Max Jamwal-Girdler, Acting Director, Customer Research & Insights, Department of Transport & Main Roads, Kevin Davies, …
Technology & Transformation
How Can Our Government Gain Citizen Trust?
Innovate QLD
In this Partner session we hear from Andrew Garner, Oceania Government Digital & Technology Lead, EY, on the major barrier for technology to drive Queensland forward - citizens' confidence and trust in government services. Our leader dives into the benefits of digital identity but even more important is to make sure all Australians have access to and understand these services and how to use them, which will further enhance trust in government. He shows us the 5-Point Framework which will help deliver the confidence in citizens' trust and deliver the digital potential of public sector services.
Technology & Transformation
Providing a Seamless Citizen Experience with Transport's Digital License Expansion
Innovate QLD
In this Government Keynote session, we hear insights from Michelle Haywood, Executive Director (Digital License Program), Translink Division, Department of Transport & Main Roads, on the transition to digital driver's licenses. Our government leader takes us through the history of licenses to the preparation for the digital license roll-out with customer testing and feedback to design the app. Our government leader explains the features of the app and license in the digital space and describes its high-level security features.
People & Culture
Preparing Organizations for the Future of Work
Roadshow 2023: HR and Future of Work
Nathalie Kachulis, Director General, Strategic Business Integration Directorate from The Canada Revenue Agency discusses how HR can support business leaders in preparing for the impacts of trends and change drivers on the work, workflow, workforce and workplace
Data & Analytics
Pioneering Progress: The Future of AI Within Australia - Critical Considerations and Responsibilities Leading Into 2024
Artificial Intelligence (AI) is one of those technologies, like advances in gene editing or quantum computing, which has the power to change life itself. It has the potential to transform economies, unlock new societal and environmental value, and accelerate scientific discovery. With AI estimated …
Data & Analytics
A Data-Driven Public Sector: Transforming How Government Uses Data for Better Outcomes
Public Sector Innovation Show - Ontario
"A Data-Driven Public Sector: Transforming How Government Uses Data for Better Outcomes" illuminates the evolving landscape of data utilization within government frameworks. The session unveiled emerging opportunities, particularly in the realms of cloud technology and data science, offering a glimpse into the promising prospects that lie ahead in leveraging data for informed decision-making and driving impactful outcomes within the public sector.
Digital Government & CX
Building a Better Future with Digital - Insights from Eight NSW Government Leaders
Ahead of Digital.NSW 2023, hear from eight NSW Government Leaders as they share strategies to build a better future with digital.
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The Future of the Digital Identity - Office of the Australian Commissioner on the Public Sector Podcast
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Ground Breakers: Teresa Scott, Executive Director, Australasian Procurement and Construction Council
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