Trusting the Digital Front Door: Can NSW Lead Australia's Approach to Public Trust?

Research Innovation Council ANZ Brief | Vol.04 | New South Wales State Government | University of Technology Sydney

Victoria's Imperative for Bold Leadership and Cross-Agency Collaboration

Research Innovation Council ANZ Brief | Vol.03 | Victoria State Government | RMIT University

Is Productivity Australian Government's Burning Platform to Drive Digital Transformation?

Research Innovation Council ANZ Brief | Vol.02 | Australian Federal Government | ANU Tech Policy Design Centre

Cyber Storm: Understanding the Cybersecurity Landscape in NSW

Top Three Challenges & the Trends to Combat Them

How City of Parramatta achieved 96% ratepayer satisfaction with Payble

Achieving 96% ratepayers satisfaction with Payble

How governments can enhance digital customer experience with technology

According to IDC, governments are the world’s largest service providers, and every interaction with the public is an opportunity to provide a great citizen experience….

Accelerating program delivery: challenges and solutions for public sector leaders

This white paper shows how public sector leaders need to overcome challenges to accelerate program delivery, improve service quality, and enhance productivity through innovation and digital transformation.

The Formula for Creating Trust in Digital Government

Research shows that high trust leads to policy effectiveness.