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Digital Government & CX
Digital Platforms: A New Paradigm for Digital Interaction, Service Delivery, and Value creation.
For governments, platforms pave the way for aggregating services, thereby offering more efficient, connected, personalised and trusted citizen experiences. As we navigate the digital economy, the focus is clearly shifting from individual digital products to more expansive digital platforms. These platforms are the meeting place where supply meets demand, where innovation meets opportunity, where need meets service and where problems meet solutions.
Data & Analytics
AI and the Emerging Trust Challenge
As we move into an era where AI is becoming ubiquitously available, new trust challenges emerge, requiring a re-evaluation of traditional technology verification paradigms. Trust in AI will be critical for its success and acceptance, akin to traditional software. The journey is young but full of promise and opportunity.
Digital Government & CX
Bridging the Digital Divide: Prioritising Digital Equity in Western Australia
Innovate WA
Digital inclusion and equity in Western Australia: WA’s priorities for digital citizen experiences and why transforming access to essential digital identity and financial services needs to become a top priority for government.
Digital Government & CX
Improving Digital Service Delivery for Citizens and Employees
Consumers the world over expect their government agencies to keep up with the technologies, applications and processes that they have become so accustomed to in other settings. Read the whitepaper to unpack strategies to improve digital service delivery for citizens and employees
Data & Analytics
Pioneering Progress: The Future of AI Within Australia - Critical Considerations and Responsibilities Leading Into 2024
Artificial Intelligence (AI) is one of those technologies, like advances in gene editing or quantum computing, which has the power to change life itself. It has the potential to transform economies, unlock new societal and environmental value, and accelerate scientific discovery. With AI estimated …
Digital Government & CX
Building Trust and Transparency Through Innovative Citizen Engagement
Public Sector Innovation Show - Ontario
In this Government Keynote address, we hear insights from Michelle E. Diemnuele, Secretary of the Cabinet, Head of the Ontario Public Service, her reflections on innovation in general and the existing misconceptions around the lack of innovation in the public sector compared to the private sector. Michelle delves into how to understand and deploy innovation and she highlights that the best innovation will never meet its full value without a change in strategy and a focus on change management.
Digital Government & CX
Building a Better Future with Digital - Insights from Eight NSW Government Leaders
Ahead of Digital.NSW 2023, hear from eight NSW Government Leaders as they share strategies to build a better future with digital.
General
Public Sector Network - Media Kit
PSN's growing community spans across Federal, State, and Local government departments - allowing members to network, benchmark and establish best practice both online and in-person. PSN delivers new articles, interviews, presentations, whitepapers, webinars and executive events to our audience on a weekly basis, segmenting our audience to maximize user-engagement and ensure they receive content most relevant to their role and areas of interest through a variety of mediums including email newsletters, live events & conferences, whitepapers & webinars, on- demand videos & training, and more. The user’s reading & content-consumption habits are used to build and develop audience profiles, enabling …
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