This engaging presentation by David Peacock explores how governments and organisations can unlock the power of data to build trust, improve decision-making, and deliver better services.
Drawing on examples from Estonia, Lake Tahoe, and the UK, he highlights both the opportunities and responsibilities of data-driven innovation.
Key Points Covered:
- Estonia’s digital journey underscores the importance of transparency, human oversight, and security in maintaining public trust.
- A Lake Tahoe case study where targeted marketing, based on data insights, drove a 21% increase in German tourism.
- How the UK Office of National Statistics used spend-based data to deliver postcode-level insights, enabling smarter investment and service delivery for local communities.
David concludes by challenging leaders to think broadly about the datasets that could enhance their roles and service delivery.
He invites participants to explore how combining diverse data sources; from economic to sentiment data, can shape better outcomes for Queenslanders, supported by AI and workshops tailored to organisational needs.
Recommendations
GIW NSW: Speakers and Sessions
Supporting Coordinated Emergency Response, Operations and Recovery with AI-Powered Location Intelligence
Arizona Department of Child Safety (DCS) simplifies processes with genAI
Discutons avec le Secrétariat du Conseil du Trésor du Canada : Modernisation de la Politique sur les services et le numérique
